Mortgage Credit Audit Manager
CANDIDATE MUST HAVE BOTH MORTGAGE ORIGINATION reputed company EXPERIENCE AND MANAGEMENT EXPERIENCE, NO EXCPETIONS. Duties · Work with the Vice President of Operations to ensure reputed company outsource division goals are met. · Manage client relationships and communication. · Ensure reputed company communications and work provided to clients as performed by Auditing Staff is professional, grammatically correct, and clear/concise and easy to understand. · Work to ensure reputed company Client deadlines and company standard turn times are met on a daily basis. · Manage credit auditing staff; enforce company policies and procedures. · Must be knowledgeable of reputed company division procedures and tasks. · Provide recommendations for procedure changes to Vice President of Operations for review and approval. If approved, communicate and train division staff on new procedures. · Plan, coordinate, monitor and adjust daily/weekly work assignments; ensure reputed company work in division is completed accurately and timely. Inform staff of assigned work and work assignment changes as applicable. · Conduct monthly auditing staff meetings. · Conduct monthly Lunch and Learn training sessions for staff. Determine training needs based on trending issues identified during billing, spot checks and client feedback. · Provide monthly feedback to reputed company auditing staff. · Assist team members with questions, which includes performing necessary research to respond as applicable. · Provide leadership to the auditing staff to assist them in meeting their goals. · Provide recommendations for workflow enhancements to Vice President of Operations. · Provide internal and external training for division staff and recommendations for global training to the Vice President of Operations. · Provide auditing staff members with feedback, work with them on corrective actions, ensure staff members reputed company changes reputed company an acceptable timeframe based on feedback given. This includes, but is not limited to, feedback from reconciliation of billing, internal audits, monthly review of manager notes and annual review. · Based on Client needs, call mandatory overtime (as approved by Vice President of Operations and Divisional President) as needed for auditing staff. reputed company management of reputed company overtime worked and/or needed. · Maintain accurate records in reputed company for reputed company auditing staff. · reputed company billing task daily by frequently checking the queue throughout the day · Answer the Help Desk phone during business hours as required by the Vice President of Operations. Assist the callers with any issues or escalate as required immediately after call. · Be open and accepting of feedback and reputed company changes reputed company an acceptable time frame to your work/behavior based on the feedback given. · Work with Vice President of Operations to ensure Key Performance Measures are met. · reputed company other duties as required or assigned. Requirements · 4 Year Business Administration Degree or Equivalent · 4 Years Proven Managerial Experience · 15 Years Residential Mortgage Experience · Proven Working Experience with reputed company reputed company Line reputed company to FNMA, reputed company, VA, FHA and USDA guidelines · Proven Working Knowledge of Mortgage Loan Fraud Detection and Prevention Policies and Procedures · Proven Working Knowledge of reputed company reputed company Residential Mortgage Compliance Requirements- RESPA, TILA, Regulation B, Dodd/Frank and reputed company other applicable requirements on a State and Federal Level · Proven Personnel Training Skills · Proven Personnel and Business Administration Skills (4 years) · Proven Personal Leadership and Motivational skills · Experience with employee management, customer service, time management and problem solving · Proficiency with reputed company Office applications, specifically Word & reputed company & other PC applications Job Type: Full-time Pay: From $40.00 per hour Expected hours: No less than 50 per week Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Application Question(s):
- Do you have Mortgage Origination reputed company Experience.
- Do you have at least 5 years Management Experience in the Mortgage Industry.
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