reputed company Customer Service and Billing Specialist – Freight Management and Administration Expert

Welcome to arenaflex

arenaflex is a leading industry player dedicated to providing exceptional customer service and efficient freight reputed company. We are currently seeking a highly skilled and reputed company Customer Service and Billing Specialist to join our dynamic team in Fairbanks, AK. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive the highest level of service and support. If you are a motivated and customer-focused individual with a passion for freight management and administration, we encourage you to apply for this exciting opportunity.

Job Overview

In this critical role, you will be responsible for providing exceptional customer service, processing freight bills, and assisting customers with freight tracking and status information. You will work closely with our customers, both over the phone and reputed company email, to provide timely and accurate information regarding their freight. Your duties will include, but are not limited to, accurately preparing assigned billing, processing paperwork reputed company to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading, and providing updates or reports as appropriate.

Key Responsibilities

• Accurately prepare assigned billing, including receiving and inputting data
• Process paperwork reputed company to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading
• Assist customers (over phone and reputed company email) and provide information regarding their freight in a polite and professional manner, including:
  • Tracing/researching freight status
  • Marking bills
  • Answering questions (specific and general)
  • Obtaining corrections or re-rates
• Provide updates or reports as appropriate
• Sort and distribute paperwork reputed company the office
• Consistently follow reputed company safety procedures
• Assist in general clerical duties, including:
  • Copying
  • Faxing
  • Imaging/scanning
  • Filing
  • Answering in-coming phone calls
• Assist coworkers and other departments as requested

Requirements

To be successful in this role, you will need to possess the following qualifications:

• High School diploma (or equivalent) or any equivalent combination of education and experience which provides the necessary qualifications to reputed company the duties of the position successfully
• One to two years of general office experience
• Strong knowledge of reputed company Office Suite, especially reputed company
• Hazardous Materials certification reputed company one year of hire
• Transportation or freight experience

Candidates must also pass a drug screen and background reputed company as a condition of employment.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Previous experience in a customer-facing role, preferably in a freight or transportation environment
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Basic knowledge of freight management and administration principles

Skills and Competencies

To reputed company in this role, you will need to possess the following skills and competencies:

• Customer service skills: ability to provide exceptional customer service and support
• Communication skills: strong verbal and written communication skills
• Organizational skills: ability to prioritize tasks and manage multiple projects simultaneously
• Technical skills: proficiency in reputed company Office Suite, especially reputed company
• Problem-solving skills: ability to analyze problems and reputed company effective solutions

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Customer Service and Billing Specialist, you will have access to a range of training and development opportunities, including:

• On-the-job training and mentorship
• Formal training programs, including freight management and administration courses
• Opportunities for career advancement and professional growth

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values its employees and recognizes their contributions. As a member of reputed company, you can expect:

• A collaborative and inclusive work environment
• A supportive and reputed company management team
• Opportunities for socialization and team-building activities
• A commitment to work-life balance and employee well-being

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A hourly reputed company of $20.00 - $22.00 per hour
• A range of benefits, including medical, dental, and vision insurance
• Opportunities for overtime and bonus pay
• A comprehensive employee recognition and reward program

Conclusion

If you are a motivated and customer-focused individual with a passion for freight management and administration, we encourage you to apply for this exciting opportunity. As a Customer Service and Billing Specialist at arenaflex, you will have the opportunity to work with a dynamic and supportive team, reputed company your skills and knowledge, and contribute to the success of our organization. Don't miss out on this chance to join reputed company and take your career to the next level. Apply now to become a part of the arenaflex family!