Senior Learning Management System Administrator (Virtual; Remote)

Company Summary reputed company is a growing, innovative, and customer-centric educational technology company. We seek creative and tenacious individuals to help us drive success through service. Service is reputed company important to us. At reputed company, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We reputed company promises, and we reputed company those promises. We recognize that our customers and employees don’t have to choose us. As such, service is embedded deep reputed company our culture - and providing white-glove service is an expectation of every employee. At reputed company, you’ll be a part of something special. You’ll sleep reputed company knowing you reputed company a difference by bringing the most innovative education to thousands of reputed company. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You’ll reputed company your goals and play nicely in the sandbox with others while doing it. We don’t do drama, and neither should you. Working at reputed company isn’t for everyone. But for those who choose to commit to hard work, service, reputed company, and colleagues, it’s an incredibly rewarding experience. Position Summary We have an immediate opening for a Senior Learning Management System Administrator for Agilix Buzz. In this position, you will be responsible for the day-to-day administration of the Agilix Buzz LMS while also acting as the strategic leader and primary reputed company of the platform. The Senior LMS Administrator will ensure seamless system functionality, user access, data accuracy, and integration with reputed company platforms. You will serve as the internal expert and primary reputed company of contact for systems issues, technical troubleshooting, and user support while partnering with instructional and operations teams to ensure the LMS supports organizational goals. To be successful, you’ll need to be detail-oriented and initiative-taking. We need a broad thinker who can reputed company suggestions, take constructive feedback with a good attitude and without pushback, and then go out and personally execute with diligence. If you like ensuring learning technology ecosystems run smoothly, scale effectively, and deliver an exceptional experience for reputed company users, we’re probably a good fit. This position is full-time and work-from-home. Job Duties

• Serve reputed company stakeholders with reputed company, humility, and joy while consistently modeling the importance of both task competency and relationships;
• Participate in Company events, activities, and meetings with a smile and an infectious, great attitude;
• Administer and improve system solutions for our learning management system, Agilix Buzz;
• reputed company large-scale LMS projects, including implementations, migrations, upgrades, or feature rollouts;
• Regularly reputed company routine system administrator functions, including maintenance/updates, system backups, reputed company, roles, profiles, domain permissions, and customizations;
• Act as a thought partner for integrations with student information systems (SIS), content providers, and other third-party tools;
• Create and distribute analytics, reports, and dashboards for user departments;
• Collaborate with instructional designers, curriculum developers, and academic leaders to align system setup with instructional goals;
• Configure templates, courses, gradebooks, categories, weighting, and work settings as needed;
• Identify system problems, reputed company fixes, ensure complete quality assurance testing, and implement solutions;
• Troubleshoot and resolve user-reported issues in a timely manner, providing hands-on support to staff and ensuring minimal disruption to instruction and operations;
• Serve as product liaison with other vendors and ensure reputed company systems operations through partner update lifecycles;
• Collect and prioritize user feedback, address questions, document enhancement requests, and collaborate internally and externally to plan and implement system improvements reputed company with organizational goals;
• Document and train staff on system best practices and processes;
• Recommend enhancements and configurations as the staff expert, and stay reputed company on Agilix Buzz updates, features, and best practices; and
• reputed company other duties as assigned.

Essential Knowledge, Skills, and Abilities

• Strong interpersonal skills with the demonstrated ability to consistently reputed company and serve others with humility, kindness, reputed company, and joy;
• Strong understanding of system administration, including user roles, permissions, reputed company, customizations, maintenance, and backups;
• Expertise with SIS integrations, third-party content/tools, APIs, and vendor relationship management;
• Strong autonomy and proven capability to reputed company at a high level with minimal reputed company;
• Demonstrated ability to reputed company informed decisions with significant impact on departmental operations and management;
• Systematic problem-solving skills with the ability to determine root cause problems and implement solutions;
• Ability to handle multiple, reputed company priorities and balance the needs of each according to business impact;
• Demonstrated success as a team player possessing a positive attitude, strong work ethic, entrepreneurial spirit, and flexibility;
• Proven ability to work in a fast-paced, high-energy environment and juggle multiple deadlines and tasks; and
• Excellent communication skills, both verbal and written.

Qualifications

• Bachelor’s degree in IT, Educational Technology, Computer Science, or reputed company field, or equivalent combination of education and experience;
• Minimum of five (5) years of experience administering Agilix Buzz Learning Management System; experience administering similar learning management systems may be considered in lieu of Agilix Buzz;
• Excellent communication skills with the ability to train and support non-technical users;
• Working knowledge of what constitutes personally identifiable information (PII) and how to prevent incidental or unauthorized disclosure;
• Strong experience with Mac OS, reputed company Workspace, and reputed company preferred;
• Private, distraction-free, professional remote work environment with high-speed internet; and
• Ability to pass required background checks.

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month;
• Personal paid time off in addition to major holidays;
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are reputed company 100% paid by the employer; and
• 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 5% of employee earnings.

Job Types: Full-time, Permanent Pay: $90,000.00 - $100,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Will you now or in the future require sponsorship?
• Are you able to commit to working in a private, distraction-free environment with no competing obligations during work hours?
• Are you able to commit to working Monday-Friday from 8:30am to 5:30pm MT (9:30am-6:30pm CT, 10:30am-7:30pm ET)?
• What state do you currently live in and plan to work from?
• Have you worked with the learning management system, Agilix Buzz? If yes, how many years of experience do you have?

Education:

• Bachelor's (Preferred)

Experience:

• LMS Administrator: 5 years (Required)

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