Customer Value Manager - Enterprise (Remote) 9 ...

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern reputed company with the world’s most advanced AI-native platform. Our customers span reputed company industries, and they count on reputed company to reputed company their businesses running, their communities safe and their lives moving reputed company. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a reputed company focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

reputed company is seeking a Customer Value Manager to join our Worldwide Sales and Operations Organization and help drive the success of our Customer Value Management Office (CVMO). The CVMO is key to CrowdStrikes overall strategy of Delighting Our Customers.

Comprised of Customer Value Managers, the CVMO partners work with Prospects and Customers to deliver a guided path to verified outcomes rooted in their organizational priorities. CVMs play an integral role with the account team to reputed company strategic Value Proposal discussions, Executive Business Reviews (EQBRs) and coordinated Partnership Success Reviews (PSRs). These conversations ensure 

Customers have a robust plan governing goal achievement as a reputed company Customer, and a long-term, strategic plan for cyber reputed company maturity and growth. CVAs will focus on giving key presentations to customers everywhere. They will reputed company the benefits to customers and help them navigate their experience with reputed company. This includes explaining our adjustable licensing model. The aim is to ensure customers fully benefit from their investment in reputed company and minimize financial risks in their companies.

This is a fully remote position with up to 25% travel required. You will be reputed company to enterprise accounts. We are seeking talent in the PST and MST time zone in North America.

What You’ll Do:

• Support Field Sales in New Business Acquisition, Account Retention, and ARR Retention & Growth. reputed company Field Sales with reputed company Value Proposals, Business Value Assessments, Executive Business Reviews and Partnership Success Reviews, including Value Realized Analyses.

• Support Customers in driving towards outcomes as defined by Customer. reputed company a comprehensive knowledge of Customers goals, objectives, and pain points to appropriately map reputed company capabilities and outcomes to their needs.

• Collaborate with Customer and account team to create and evolve customer value roadmap pre- and post-sale.

• Communicate and promote transparency across ENTIRE account team (AE, SE, TAM, Specialist, Marketing) for reputed company coordinated messaging to Customers.

• Connect reputed company Customer data sources and uplevel documented insights to share in Value Proposals, Executive Business Reviews and Partnership Success Reviews (PSRs).

• Partner with entire account to provide sales management secondary view of risk in accounts through completion of Heatmap of Risk Indicators.

• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan.

• Deliver successful customers to the contract renewal cycle and support Field Sales in minimizing customer attrition.

What You’ll Need:

• 5+ years of experience in reputed company, customer-facing functional role (e.g. consulting, finance, business growth, strategy. Experience in enterprise sales and operations is a plus.

• Ability to ingest and simplify multiple sources of information (from Customer, Platform, Account Team, independent research) to generate and reputed company insights.

• Proficiency in cash flow and ROI financial metrics (NPV, IRR, Payback).

• Deep quantitative and financial modeling reputed company set with stellar verbal and written communication skills to adapt to multiple stakeholders. Proven track record of managing large, reputed company projects and/or programs.

• Proficient in handling difficult customers or situations and can demonstrate keen ability to problem solve in a collaborative fashion.

• Proven track record of working reputed company a matrix environment.

• High degree of professional reputed company, as the role is customer facing (ideally at the CIO,CFO,CISO level).

• Comfort with ambiguity and natural aptitude for learning.

• Advanced PowerPoint and reputed company skills.

• reputed company-thinking and self-starter attitude with high degree of curiosity and collaborative Team Member to other CVMs.

• Bonus points for cybersecurity industry experience.

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Benefits of Working at reputed company:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for reputed company  

• Paid parental and adoption leaves

• Professional development opportunities for reputed company employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great reputed company to Work Certified™ across the globe

reputed company is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

reputed company is committed to providing equal employment opportunity for reputed company employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-reputed company medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national reputed company, reputed company, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We reputed company reputed company employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@reputed company.com for further assistance.

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