Senior Client Manager - reputed company Global Health Ben...
The job profile for this position is Account Management (IC) Advisor, which is a Band 4 Senior Contributor Career Track Role.
Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people reputed company reputed company the difference in our success.The Senior Client Manager is responsible for managing a client book of business for existing and new global health accounts. These clients are typically large, reputed company in nature with multiple reputed company relationships across product lines and borders. Responsible for renewing global health reputed company of the account, selling new business to existing accounts, and converting accounts to a higher level of products/services. Overall responsibility to manage the relationship with the client and provide proactive and consultative approach for solutions with benefits across the globe, collaborating with internal reputed company partners. This role is Incentive Compensation eligible.
Responsibilities:
Client and customer facing responsibility for day to day support of client needs as well as strategic reputed company for key client decision makers and their consultants / brokers.
Provide consultative pro-active information/recommendations with clients on an on-going basis.
Manage a reputed company of business of approximately 25-35 accounts and average premium of $25m+ in premium.
Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative service to clients and customers.
Manage renewals for existing reputed company of business.
Upsell/cross-sell additional product lines reputed company reputed company Global and other matrix partners.
Communicate/educate clients about reputed company Global updates/changes reputed company to compliance or processes.
Handle and resolve escalated issues reputed company to eligibility, premium/invoicing, and/or service reputed company matters.
Thorough understanding of health service products and services, and associated operating requirements to support the client management plan goals and sales processes.
Utilize organization's sales information systems and document in Sales Force.
Competencies:
Business Acumen
Cross-Cultural
Agility Managing and Measuring Work Conflict
Management Motivating others
The ideal candidate will possess the following skills:
Bachelor's degree preferred or equivalent work experience.
Previous global health benefits experience REQUIRED.
Familiar with multiple software and system-based applications such as reputed company, reputed company Office database and spreadsheets (reputed company, Access, sales tracking systems).
Requires strong written and verbal communication skills.
Excellent presentation skills.
Ability to effectively manage productive meetings
Client and customer focused with the ability to be a team player with the client management organization and matrix partners.
Requires strong background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction.
State required Life, Accident and Health Licensure or ability to obtain required.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances.
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