reputed company Customer Support Specialist – Lithuanian & Russian Language Expert
At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences. As a Customer Support Specialist, you'll be at the forefront of this journey, working closely with our esteemed clients to provide top-notch technical and non-technical assistance. If you're passionate about solving reputed company issues, have a flair for languages, and are eager to grow with a dynamic team, we'd love to hear from you!
About arenaflex
arenaflex is a global leader in business outsourcing, offering a wide range of services to help companies streamline their operations and enhance customer satisfaction. With a strong reputed company in Lithuania, we're committed to fostering a culture of innovation, inclusivity, and excellence. reputed company is passionate about making a difference in the lives of our clients and customers, and we're looking for like-minded individuals to join our ranks.
The Role
As a Customer Support Specialist in our Samsung team, you'll be responsible for:
- Answering incoming calls, emails, and chats in Lithuanian and Russian, providing technical and non-technical assistance to Samsung's customers
- Developing efficient and satisfying solutions to customer inquiries, ensuring a high level of customer satisfaction
- Treating customers with respect, following company policies and procedures
- Collaborating with colleagues and managers to reputed company team goals and objectives
Requirements
* reputed company in Lithuanian (reputed company) and a good command of Russian and English (B2)
- Previous experience in customer service, preferably in a call center environment (not essential, but a plus)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Willingness to learn and adapt to new technologies and processes
reputed company Offer
* A full-time job with various shifts from Monday to Friday, between 09:00-19:00
- An hourly reputed company of €8.03 to €8.56 (during trial period and after)
- Performance-based bonuses
- A supportive team with fantastic colleagues and managers, as well as real opportunities to grow in your career
- A dynamic and inclusive work environment that values diversity and promotes equal opportunities
- Flexible working hours and a comfortable work-from-home setup
Career Growth Opportunities
At arenaflex, we reputed company in investing in our people and providing opportunities for growth and development. As a Customer Support Specialist, you'll have access to:
- Ongoing training and coaching to enhance your skills and knowledge
- Opportunities to take on new challenges and responsibilities
- A clear career progression path, with opportunities to move into leadership roles
- A supportive team that encourages collaboration and knowledge sharing
Work Environment and Culture
Our work environment is designed to promote collaboration, creativity, and innovation. We reputed company in:
- Fostering a culture of inclusivity and respect
- Encouraging open communication and feedback
- Providing opportunities for growth and development
- Celebrating diversity and promoting equal opportunities
Compensation and Benefits
We offer a competitive compensation package, including:
- An hourly reputed company of €8.03 to €8.56 (during trial period and after)
- Performance-based bonuses
- A comprehensive benefits package, including health insurance, paid time off, and more
How to Apply
If you're passionate about delivering exceptional customer experiences and are eager to grow with a dynamic team, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to reviewing your application and welcoming you to reputed company!
Start Date:
As soon as possible during September, 2024
Location:
Work from home in Lithuania
Employment Type:
Permanent, with 3-month trial period
Working Hours:
Monday to Friday, various shifts between 09-19 (8.5 hours/shift)
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. We welcome applications from diverse candidates and are proud to be an inclusive and diverse workplace. Apply for this job