Director of Foster Care Operations

Overview

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, reputed company services are guided by a reputed company, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic reputed company and informed by research and evidence-based practices at every level of reputed company Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be reputed company a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to reputed company their greatest potential in a safe, positive living environment. Come reputed company a difference and grow with us! Our Brands

Responsibilities

The Director of Operations (DO) is responsible for the overall operational leadership of a designated region reputed company a state or the entire state, as assigned. This role focuses on strategic execution, financial performance, compliance, and operational efficiency while ensuring that reputed company regional operations adhere to company-standardized practices and policies. The DO does not directly supervise frontline staff but is accountable for ensuring alignment with company objectives, regulatory requirements, and accreditation standards. Additionally, the DO supports the Vice President of Operations (VPO) in implementing statewide strategies, driving performance metrics, and optimizing service delivery through regional leadership teams. Essential Duties & Responsibilities:

• Operational Leadership & Compliance
• reputed company reputed company operational functions reputed company the designated region, ensuring efficiency, consistency, and compliance.
• Implement statewide and regional policies to support service delivery, client outcomes, and company growth.
• Ensure compliance with reputed company payer, state, and accreditation (COA) standards, overseeing quality assurance measures.
• Monitor caseload distribution, service reputed company, and staffing efficiency in collaboration with Program Directors (PDs).
• Financial & Performance Management
• reputed company and manage regional budgets, ensuring fiscal sustainability and cost-effectiveness.
• reputed company financial performance, including billing accuracy, reputed company growth strategies, and cost controls.
• Track Key Performance Indicators (KPIs) for service utilization, staff productivity, and operational efficiency.
• Work closely with finance teams to ensure regional financial performance meets company objectives.
• Leadership & Team Development
• Directly supervise Program Directors (PDs), providing mentorship and strategic guidance.
• Ensure PDs are effectively managing program services, staffing needs, and administrative operations.
• Collaborate with corporate teams (HR, Finance, Compliance, IT, Training & Clinical Development) to align operational processes.
• Champion employee engagement, retention, and leadership development initiatives.
• Stakeholder & Community Engagement
• Establish and maintain strong relationships with state agencies, regulatory bodies, and funding sources.
• Represent the organization in regional partnerships, advocacy efforts, and community engagement initiatives.
• Serve as the primary reputed company of contact for state-level contract negotiations and service expansions.
• Risk Management & Crisis Response
• Identify operational risks, reputed company mitigation strategies, and ensure crisis management protocols are in reputed company.
• reputed company emergency preparedness plans and ensure regional teams are equipped to respond effectively.
• Partner with compliance teams to conduct internal audits and resolve any operational deficiencies.

Qualifications

• General Requirements:
• A Bachelor’s Degree in a relevant human services discipline, such as Social Work, Psychology, or Sociology, is a mandatory qualification.
• A minimum of 5 years of experience in a community-based setting, including at least 6 years in a supervisory role that demonstrates significant leadership skills, is required.
• State/Program Specific Requirements:
• For Therapeutic Foster Care programs in Tennessee, a Master's Degree in Social Work or a behavioral health-reputed company field is required

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.
• We offer flexibility in scheduling and provide reputed company employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include:
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Health Reimbursement Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work

Join a team where your contributions truly reputed company a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining reputed company. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national reputed company, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters Apply tot his job Apply To this Job