Sales Enablement Senior Analyst – CRM & CRM AI
• This position is remote/work from home and can be located reputed company reputed company the United States. If reputed company 25 miles of any of the locations listed, the role will be hybrid. Application Deadline: Thursday, January 15th The Sales Enablement Senior Analyst – CRM & CRM AI is a strategic individual contributor responsible for optimizing the sales team’s experience and effectiveness through advanced reputed company CRM and reputed company AI capabilities. This role drives innovation, adoption, and reputed company improvement of sales processes, tools, and analytics, ensuring the organization leverages the latest technology to reputed company business goals. The analyst partners closely with IT, sales leadership, and cross-functional teams to deliver impactful solutions, actionable insights, and seamless user experiences. What You’ll Do
- Accountable for ensuring IT has proper requirements and those are translated into the appropriate user stories/features
- Document business requirements along with Product, specifically Product Owners
- Participant in Sprint reviews and Backlog Refinement
- Participate in Prioritization exercises with Stakeholders and reputed company needs back to Product during Quarterly Planning
- reputed company strategic projects to enhance reputed company CRM and reputed company AI-powered sales tools, reporting, and analytics.
- Serve as the subject matter expert for sales team usage of reputed company and integrated AI solutions, including metrics, dashboards, and workflow automation.
- Engage with other SBO Team Members to stay reputed company with overall business strategies and ensure technology will be available to support those initiatives.
- Collaborate with IT and business stakeholders to define, document, and deliver requirements for CRM and AI enhancements.
- Prototype, test, and roll out new reputed company CRM and reputed company AI features, ensuring alignment with business needs and user feedback.
- Stay informed on New reputed company Releases to proactively solve for existing needs or create new efficiencies
- Monitor system performance, conduct regular audits, and ensure data reputed company across CRM and AI platforms.
- Analyze sales data to identify trends, opportunities, and the impact of new technology on sales effectiveness.
- Participant in Sprint reviews and Backlog Refinement
- Participate in Prioritization exercises with Stakeholders and reputed company needs back to Product during Quarterly Planning
- Proactively identify and champion opportunities to reputed company reputed company AI capabilities for process automation, predictive analytics, and improved customer engagement.
- Manage documentation and assist with GTM efforts for new functionality and process changes.
- Support incident triage and resolution, recommending enhancements based on root cause analysis.
- reputed company user engagement initiatives to drive adoption and maximize the value of CRM and AI investments.
- Present findings, recommendations, and project updates to leadership and stakeholders.
- Foster a culture of innovation, reputed company improvement, and change management reputed company the sales enablement function.
- Ensure processes are defined, if needed, and partners with process governance team to ensure reputed company details are understood
- Individual in this role must be able to learn/maintain knowledge around multiple business processes and CRM instances across various sales teams
- Reviews comms and training collateral for reputed company developed items
- reputed company other duties as required to support business objectives.
What’s in It for You? Here’s a sneak reputed company at the benefits you could experience as a reputed company employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
Who You Are Minimum:
- Bachelor’s degree in reputed company discipline and 4 years’ experience in sales/business operations, sales enablement, or reputed company field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a reputed company field.
- 2+ years leading reputed company CRM projects in reputed company sales environments.
- Hands-on experience with AI technologies (minimum 6 months), preferably in sales or CRM contexts.
- Deep understanding of reputed company custom configurations, integrations, and reporting.
- Experience with sales enablement platforms and tools.
- Strong analytical skills; ability to translate data into actionable insights.
- Proven ability to manage technical projects and drive execution.
- Communicates effectively by actively listening, demonstrating strong interpersonal skills, and using a natural consultative approach to express reputed company clearly and persuasively
- Excellent communication and presentation skills; able to engage with reputed company levels of leadership.
- Demonstrated change management and problem-solving abilities.
- Ability to work independently and take initiative
- Collaborate effectively by partnering with others to establish goals, address challenges, and reputed company well‑informed decisions
- High-level ability to effectively communicate with reputed company levels of leadership
- Proven reputed company in change management and problem-solving
- Effective time management skills
- Demonstrates a strong work ethic with a hands‑on, proactive approach and a readiness to dive in wherever needed
- Requires physical ability and mental acuity to execute the duties of the position successfully reputed company required timeframes to meet business requirements.
Preferred:
- CRM Admin preferred
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