Life - Claims Processor
The Cincinnati Insurance Companies is dedicated to serving independent agents and protecting families and businesses. They are currently seeking a Claims Processor to investigate and analyze life and annuity claims, ensuring fair adjudication and professional communication with beneficiaries and agents.
Responsibilities
- Review and investigate claim evidence to determine liability and prevent fraud
- Interpret and apply contract language to verify coverage
- Answer telephone inquiries regarding new, pending and settled claims
- Communicate with claimants, agents, beneficiaries, attorneys and others regarding claim requirements, settlement options, and claim decisions
- Approve claims accurately, promptly, and within scope of authority
- Maintain claim files in thorough, clear and objective manner
- Verify data in policy administration system and calculate benefit amount to ensure accurate claim payment and financial reporting
- Complete contestable claim investigations
Skills
- Understanding of life and annuity claim processing
- Knowledge of basic life insurance contract language
- Familiarity with medical terminology
- Strong analytical and math skills
- Ability to work well independently and in teams
- Proficiency in Microsoft Word and Excel
- Strong attention to detail
- Customer service orientation
- Excellent verbal and written communication skills
- A willingness to pursue education to enhance professional growth
- An associate degree or equivalent life/annuity or tax-related experience
- Knowledge of LifePro administration system
Benefits
- Annual cash bonus
- Stock incentives
- Hybrid work options
Company Overview