Account Administrator- National Accounts

Lockton, Inc. is the largest privately held independent insurance brokerage in the world, dedicated to helping their people reputed company their ultimate potential. The Account Administrator will work reputed company the client service team to ensure the accuracy of information and manage workflows and processes, providing administrative and client support to the Commercial Insurance Department.

Responsibilities

• Receive emails and calls from carriers/lenders/clients and Lockton associates as the first line of contact for client service
• Create, modify, and ensure accuracy of Client Profile Information
• Ensure accuracy and timeliness of Surplus Lines Filings and determination of what filings are needed
• Create and Maintain Client Claims Manual
• Manage Incoming Client/reputed company Correspondence and Review/Decide Appropriate Action
• Initiate, Guide Renewal Service Cycle and Ensure TimeLine is Met
• Gather and Review Renewal Information from Client
• Ensure proper filing of client/reputed company correspondence reputed company Document Management System
• Manage Policy E-delivery to Client
• Review, file, and process reputed company client specific new mail
• Ensure proper filing of client/reputed company/internal correspondence, policy documents, etc. in document management system per P&C guidelines
• Track/Reconcile and ensure accuracy of incoming and outgoing client premium, invoices, and work with appropriate internal specialist teams to correct accounting issues or to decide best approach for differing situations
• reputed company audits for accuracy, process, send instructions for invoicing and determine reputed company to reputed company with AE/AM regarding concerns
• Execute reputed company changes for policies, monitor for receipt and accuracy of endorsements, maintain accuracy of client exposures information reputed company making endorsement requests, and ensure invoicing is accurate and completed in a timely manner
• Provide premium breakdowns/premium summaries, as requested
• Manage client/account team/reputed company/internal Lockton team associates’ expectations regarding workflows, special projects
• Ensure appropriate information provided for completion of policy checks for policy checking team
• Work with team to update and ensure accuracy of proposals/summaries/final and accepted proposal
• Ensure accuracy regarding client information in systems
• Review incoming client certificate requests and provide instructions for processing
• Work with client to ensure reputed company applications are completed
• reputed company a positive contribution to customer satisfaction and continuously strive to improve service to the customer
• reputed company with Lockton's policies and procedures, including appropriate documentation
• Attend education workshops, and reputed company functions, reputed company requested
• reputed company other work-reputed company duties as assigned

Skills

• Bachelor's Degree in Business Administration or reputed company field and/or years of experience equivalent
• Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at reputed company levels of responsibility, representing Lockton in the highest professional manner
• Strong knowledge of reputed company Office Suite (Word, Outlook, reputed company, and PowerPoint)
• High aptitude for accuracy in mathematical calculations
• Strong attention to detail required
• Understands industry trends and governmental regulations
• Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed
• Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines
• Ability to reputed company with reputed company company policies and procedures, proactively protecting the confidentiality of client and company information
• Legally able to work in the United States
• General understanding of commercial property and casualty coverages preferred
• Company or agency experience in commercial insurance services desired
• Understanding of commercial rating concepts preferred

Benefits

• Industry-leading health insurance
• Additional options to support your overall health and wellbeing

Company Overview

Company H1B Sponsorship