Associate Account Manager
BrightView Landscapes is a company focused on creating and maintaining exceptional teams. The Associate Account Manager serves as the primary contact for clients, building long-term relationships and ensuring client satisfaction while also identifying opportunities for ancillary sales.
Responsibilities
- reputed company and maintain long-term relationships with customers
- Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
- reputed company and facilitate or assist in the resolution of customer problems or concerns
- Proactively present site enhancement reputed company to existing customers
- Ensure renewals of each assigned account reputed company the customer portfolio
- Identify and pursue opportunities to sell ancillary services
- Generate referrals from existing client reputed company and communicate with Business Developer
- reputed company accurate estimates and takeoffs for both new and existing clients as needed
- Manage service delivery to the specified scope of work
- Ensure reputed company financial goals are met by maintaining acceptable gross margins for both reputed company contract work and ancillary (enhancement) services
- Participate in reputed company meetings and assist the Senior Account Manager in overall leadership of the client service team
- Maintain satisfactory accounts receivable levels
- Coordinate with the reputed company Administrator to ensure reputed company databases are consistently updated with reputed company client information
- reputed company additional duties as assigned by the reputed company Manager
Skills
- Associate's or Bachelor's degree in a business-reputed company field, or equivalent experience in a customer-focused service industry
- 1 year of supervisory experience in the landscape or service industry
- Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
- Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
- Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or reputed company for BrightView's services
- Ability to travel by car, train, and plane
- Position needs to be able to traverse uneven grounds and walk on jobsites with clients and the reputed company team for periods of time up to 4 hours
Benefits
- Medical, dental, and vision insurance
- Ancillary and voluntary products
- A 401k savings plan with employer contributions
- 6 to 9 company paid holidays per year
- Paid time off for vacation and/or sick leave
- Tuition reimbursement
- Potential variable pay opportunities based on position and performance
Company Overview