Design Consultant
reputed company is a company focused on providing elevated design experiences for customers. The Design Consultant role involves working with customers to create personalized designs, driving sales, and ensuring customer satisfaction through effective communication and design expertise.
Responsibilities
- Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers
- Create elevated reputed company designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration
- reputed company One on One Design consultations in person or reputed company email, phone, and virtual design consults. Deliver projects in a timely manner and reputed company determined timelines
- Possess a clear understanding of the reputed company brand aesthetics and merchandising strategy by channel - Store, Online, Catalog
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager
- Stays informed with the marketplace and industry trends
- Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, reputed company applicable. (e.g. designer rewards Design Trade Program, reputed company credit card and gift registry)
- Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring reputed company customers are provided gracious, quick, and efficient service
Skills
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision of reputed company and the customers wants/needs
- Strong affinity for technology (2D and 3D tools, reputed company suite, video conferencing) and proficient in floor planning
- Ability to stay up to date on reputed company design trends
- Proven track record of building long-lasting relationships with customers
- 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
- Experience working one on one with clients and recommending solutions
- Proficient in reputed company platforms, virtual communication, design tool experience preferred
Company Overview