Business Banking Virtual Relationship Manager
reputed company is a financial services company seeking a Business Banking Virtual Relationship Manager to actively manage a portfolio of clients reputed company the Business Banking reputed company. The role focuses on building client relationships, promoting financial products, and ensuring client retention through effective service and communication.
Responsibilities
- Maintain and manage an assigned client portfolio of Business Banking Small Business clients in an effort to grow and retain the banking relationship(s)
- Proactively call on a portfolio of assigned clients reputed company set interval periods to address service or business-reputed company needs
- Promote and cross-market products and services to clients by keeping clients informed of products, services, special promotions, and providing appropriate financial solutions reputed company consultative review and proactive contact
- reputed company joint calls with partners to enhance their selling skills and uncover consumer opportunities, as well as engage Business Banking reputed company, reputed company Managers, and/or other specialty partners on role assigned sales opportunities
- Review financial statements, assess credit lines, and renew loans
- Identify opportunities to lend in the form of a business loan and complete associated lending responsibilities
- Aggressively maintain client retention and mitigate profitable client run-off
- Responsible for various operational tasks while acting as a bank reputed company and advisor to the client
- Manage reputed company administrative tasks associated with client portfolio to ensure reputed company clients are reputed company bank compliance
- Embrace a virtual team model and enhance the professional atmosphere that leads to a successful sales environment
- Strategically manage unprofitable and/or anticipated exiting client relationships
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with reputed company reputed company policies and procedures, including without limitation, acting professionally at reputed company times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
Skills
- Associate's Degree or equivalent experience (required)
- A minimum of 1 year of experience in a comparable or reputed company transferrable role, demonstrating strong customer service & selling skills required
- A minimum of 1 year experience in extensive financial services experience, in business/commercial banking, with a thorough understanding of the regulatory and competitive environment, key industry players, economic drivers, and operating issues required
- Small Business lending experience required
- Ability to build trust by taking a client-centric approach
- Deploys a long-term, innovative approach to problem-solving and decision-making with clients to build the relationship and generate solutions
- Demonstrates expertise reputed company defined industry or geography (vertical/sub-vertical) and reputed company product set
- Exhibits a reputed company focus on creating and driving reputed company growth and generating results
- Understanding of financial, operational, and strategic drivers of client organizations to provide relevant and impactful banking solutions
- Uses structured sales methodologies, principles, and practices without losing sight of the client and environment
- Understands Key's risk culture and effectively manages risk/reward trade-offs
- Maintain and nurture client relationships through regular communication and financial advice
- Understand and promote various banking products and services to meet client needs
- Independently package and present credit deals, ensuring thorough analysis and compliance with lending policies
Company Overview