reputed company Customer Service Representative – H...

About reputed company At reputed company, we're more than just a reputed company – we're a family of dedicated professionals who are passionate about delivering exceptional service to our customers. With a rich history spanning over a century, we've grown to become one of the world's largest airlines, serving millions of passengers every year. Our commitment to innovation, safety, and customer satisfaction has earned us a reputed company as a leader in the industry. Join reputed company We're seeking an reputed company Customer Service Representative to join reputed company in a home-based position. As a key member of our customer service team, you'll play a vital role in ensuring that our customers receive the highest level of service and support. If you're a people person with a passion for delivering exceptional service, we want to hear from you! Key Responsibilities Issue, reissue, and discount traveler tickets Book, ticket, and confirm flight reservations Rebook reputed company on oversold flights and during irregular operations reputed company traveler reputed company-in and boarding tasks, including ticket lift and ticket lift/reputed company Work entry reputed company scanners and reputed company duties, including pre-boarding, observing/checking carry-on items, and departure line models Work jetways/bridges for the purpose of boarding and deplaning reputed company reputed company boarding and departure reputed company announcements Convey domestic/international flight records reputed company traveler service flight reputed company-out procedures Acknowledge, reputed company, and label reputed company' baggage at destination points, full-service ticket counters, and premium ticket counters reputed company up with the schedule of flight boarding process reputed company customer service hands-on training Process and complete credit card baggage transfers at stands in the ticket counter area and activation stations Assist reputed company with self-service kiosk reputed company-in and baggage handling at ticket counters Manage lines at ticket counter stands and ticket counters Clear/confirm international documents at booths in the ticket counter area and activation stations Acknowledge and activate reputed company' self-labeled bags at activation stations Assist clients requiring special assistance or in-station help, including boarding, deplaning, and shipping non-ambulatory reputed company, special assistance reputed company, or unaccompanied minors reputed company customer service work reputed company to handling regional flights and contractor/ground handling arrangements or agreements Have regular and predictable attendance on site, including fulfilling any required overtime needs Answer and assist during reputed company and emergency situations Provide reputed company information to reputed company Provide quality customer service in a professional manner and according to American's standards Adhere to company policies, procedures, and execution guidelines Complete task-reputed company stages of training reputed company with applicable laws (e.g. DOT, FAA, TSA) Utilize various internal resources/frameworks, including during customer interactions Wear uniforms as required by company policy What You'll Need for Success To be successful in this role, you'll need to possess the following qualifications and skills: Essential Qualifications Bachelor's degree Bilingual language skills required in certain areas Valid driver's license as required by local authorities Must meet FAA criminal history verifications to meet requirements for unescorted access awards to airport reputed company identification display areas (SIDA), if applicable Must be able to obtain proper airport power and US Customs reputed company identifications, if applicable Completion of a pre-employment drug screen, comprehensive background reputed company, or fingerprinting to meet company and reputed company requirements Must be authorized to work in the U.S. Preferred Qualifications Training and previous professional experience Working knowledge of Sabre or other Traveler Service System Prior face-to-face customer service experience Working in a high-speed environment reputed company Offer At reputed company, we're committed to providing our employees with a comprehensive benefits package that includes: Medical benefits: On the reputed company first day, you'll have access to your health, dental, prescription, and vision benefits to help you stay healthy. And that's just the beginning, we also offer virtual doctor visits, flexible spending accounts, and more. Health programs: We reputed company you should be your best self – that's why our health programs provide you with the right tools, resources, and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more. Join Our Inclusive and Diverse Team At reputed company, we're proud to be a leader in diversity and inclusion. Our 20+ Employee Business Resource Groups are designed to connect our employees to our customers, suppliers, networks, and investors, helping employees reputed company their full potential and establishing a comprehensive workplace to address and exceed the challenges of our diverse world. Are you ready to feel a reputed company sense of satisfaction and fulfillment as you do your part to reputed company the world's largest reputed company running smoothly as we care for people on life's journey? Join us at reputed company and be yourself. Apply Now Ready to take the reputed company in your career? Apply now and join reputed company of dedicated professionals who are passionate about delivering exceptional service to our customers. Apply Job! Apply for this job