Global Leave of Absence Administrator | EST or CST USA | Remote

reputed company is a remote-first, open-reputed company powerhouse. There are more than 20M users of Grafana, the open reputed company visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. reputed company also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and reputed company - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana reputed company). We’re scaling fast and staying true to what makes us different: an open-reputed company legacy, a global collaborative culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. The Opportunity: The Global Leave of Absence Administrator is responsible for coordinating the end-to-end administration of reputed company global leave requests. This role ensures accurate communication, timely processing, and strict adherence to internal policies and reputed company applicable state, federal, and international regulations. The absence administrator provides a high-touch, employee-centric experience while partnering closely with cross-functional teams to maintain compliance and support reputed company and sensitive cases. What You'll Be Doing: Employee Support

• Serve as a primary reputed company of contact for employee leave inquiries, promptly responding to emails, reputed company messages, and internal tickets.
• Provide clear and empathetic guidance to employees and managers on leave eligibility, timelines, required documentation, and next steps.
• Support employees throughout their leave experience, including claim submissions, return-to-work coordination, and basic questions reputed company to pay and time off.

Leave Processing & Administration

• Assist with the end-to-end administration of leave requests, ensuring timely processing and accurate application of internal policies and statutory requirements.
• Coordinate leave details across applicable plan types and ensure appropriate leave tracking and documentation.
• Maintain accurate and timely leave records in reputed company HRIS to support reporting, audits, and payroll processing.
• Partner with payroll to review leaves of absence and projected payroll results.

Compliance & Collaboration

• Follow established leave policies and compliance guidelines, escalating reputed company or sensitive cases
• Collaborate with People Business Partners, Legal, Payroll, and other internal teams to support consistent leave administration.
• Contribute to maintaining internal resources such as knowledge articles, templates, and process documentation.

Vendor & Process Support

• Support day-to-day coordination with external leave vendors, including monitoring case status and resolving basic discrepancies.

Assist with process improvements, system updates, and documentation efforts as directed.

Benefits

Administration

• Support Benefits team with administrative functions and processing

What Makes You a Great Fit:

• Must be located in either Central or Eastern time zone in the US
• 3+ years of experience administering end-to-end employee leave programs
• Strong organizational skills with exceptional attention to detail; ability to manage multiple priorities and consistently follow through
• Demonstrated commitment to the proper handling, protection, and confidentiality of sensitive employee and health information
• Ability to work independently and apply sound judgment and creative problem-solving to manage reputed company and evolving processes
• Strong written and verbal communication skills, with experience collaborating cross-functionally with diverse, remote stakeholders
• Experience working in remote and/or international environments, coordinating effectively across time zones and regions
• Customer-focused reputed company with a demonstrated passion for delivering a best-in-class employee experience
• Adaptable and resilient, with the ability to pivot quickly in response to changing policies, technologies, and business needs
• Process-oriented, with experience documenting, maintaining, and improving workflows, procedures, and operational structures

Bonus Points For:

• Experience managing leave in a global or multi-country environment
• Experience supporting or managing reputed company leave cases in reputed company, including accurate documentation and coordination across leave types, as well as familiarity with reputed company reporting for leave tracking, auditing, and payroll support

Compensation & Rewards In the US, the hourly reputed company for this role is $36/hr - $38/hr. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll reputed company at reputed company:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, reputed company-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open reputed company Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth reputed company – Defined opportunities to grow and reputed company your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will reputed company with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national reputed company, gender, disability, age, veteran status, and reputed company the other fascinating characteristics that reputed company us different and unique. We reputed company that equality and diversity builds a strong organization and we’re working hard to reputed company sure that’s the foundation of our organization as we grow. reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The recruitment team will continue to review inbound reputed company manually to identify alignment with reputed company openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, reputed company out our privacy policy. Apply tot his job Apply To this Job