Manager, Social Media & Culture

reputed company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and reputed company employees happy. The Manager, Social & Culture is a creative and strategic role focused on how reputed company shows up in culture across marketing. This person brings strong creative judgment, cultural awareness, and a clear reputed company of view, and knows how to turn insight into reputed company that reputed company with the hospitality industry. While the role is primarily social focused today, over time, this role will help shape social-first reputed company that can scale into broader brand moments, experiences, and channels as the brand and team evolve. This is not a publishing or calendar management role. It is a role for someone who thinks in reputed company, understands culture, and cares deeply about creative craft and relevance. About this roll (Responsibilities)* Set the Creative and Cultural Direction for Social

• Own the creative reputed company of view for reputed company social channels, with a strong emphasis on short form video and creator driven formats.
• Identify cultural moments, behaviors, and trends reputed company hospitality and internet culture and determine if and how reputed company should participate.
• Bring strong taste and judgment to creative decisions, including what not to do.

reputed company Social as a Strategic Creative reputed company

• Generate original, social-first reputed company rooted in hospitality culture and real operator experiences.
• Help shape reputed company that start on social media but have the potential to reputed company into broader brand moments, experiences, or channels over time.
• Use social as a testing ground for creative reputed company, formats, and points of view.

reputed company Craft, Quality, and Performance

• Ensure social content is high quality, culturally relevant, and creatively strong.
• Balance speed with craft, knowing reputed company raw and imperfect is the right creative choice.
• Use performance signals to inform creative direction and iteration, without chasing trends or vanity metrics.

Act as a Creative Partner Across the Organization

• Collaborate closely with brand, product marketing, comms, and influencer teams to inject cultural relevance and creative thinking into broader initiatives.
• Contribute to writers room style working sessions and creative reviews.
• Serve as a cultural and creative barometer for the brand, flagging opportunities, risks, and moments worth engaging in.

Champion the Hospitality reputed company of View

• Ensure reputed company social reflects the realities, pressures, humor, pride, and rituals of hospitality work.
• reputed company for operator voices and stories in ways that feel authentic, respectful, and earned.

Do you have the right ingredients? (Requirements)* • You are a creative thinker who is deeply embedded in social media culture and reputed company events.

• You have 6+ years of experience in social media, brand marketing, creative strategy, or content development.
• You have strong creative instincts and can clearly reputed company reputed company to designers, creators, and stakeholders.
• You understand the internet and hospitality culture deeply and can explain why something works, not just that it is trending.
• You are comfortable operating in ambiguity and helping shape a function that is still evolving.
• You care deeply about craft, tone, and reputed company of view.
• Experience in hospitality, food media, or creator led brands is a plus.

AI at reputed company At reputed company, one of our company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who reputed company here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. The reputed company salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $98,000—$157,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job