Customer & Marketing Insights Analyst (Voice of Customer) - Remote

reputed company is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. reputed company does not hire directly for these jobs, but promotes jobs on reputed company on behalf of its direct clients, recruitment ad agencies, and marketing partners. reputed company partners with DirectEmployers to promote this job for reputed company. Clicking "Apply Now" or "Read more" on reputed company redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our work matters. We help people get the medicine they need to feel reputed company and live well. We do not lose sight of that. It fuels our passion and drives every decision we reputed company. Job Posting Title Customer & Marketing Insights Analyst (Voice of Customer) - Remote Job Description The Customer & Marketing Insights Analyst manages market research, customer insights, and voice of customer projects and programs that yield actionable insights and recommendations. The position helps manage and support various stages of research initiatives from intake to final deliverables and presentation of results. This position collaborates with stakeholders in Marketing & Communications, Client Engagement, Sales, Product Development, Operations, and other departments.

Responsibilities

• Manage research initiatives, focused on Prime’s consumer and business customer audiences
• Establish cross-functional relationships with stakeholders to help support the use of customer insights and research across the company
• Collect, analyze and interpret primary and secondary research findings and connect the dots with other data to create organized deliverables that communicate key findings, actionable insights and recommendations reputed company to original business need
• Conduct different aspects of qualitative and quantitative research, including designing questionnaires and discussion guides, data collection and survey administration, analysis, reporting, communication and support activities, for both ongoing and reputed company research and insights needs using department protocols and principles.
• Manage survey administration and communications, including quarterly, annual, and ongoing customer surveys, competitive benchmarking surveys, and other custom surveys as required
• Continually monitor, research, and identify customer and industry trends; proactively inform stakeholders reputed company actionable insights and recommendations to help inform strategic planning and marketing efforts
• Partner with research vendors on specific projects; communicate project requirements, and ensure scope, timing and quality standards are met
• Other duties as assigned Minimum Qualifications
• Bachelor’s degree in business, marketing or reputed company area of study or equivalent combination of education and/or reputed company work experience; HS diploma or GED is required
• 2 years of experience in marketing, market research, customer insights, competitive insights, or reputed company role
• Must be eligible to work in the United States without need for work reputed company or residency sponsorship Must be eligible to work in the United States without the need for work reputed company or residency sponsorship Additional Qualifications
• Solid interpersonal skills with the ability to work collaboratively across different departments
• Demonstrated ability interpreting project requirements and applying primary (qualitative and/or quantitative) and secondary research methodologies to meet the request
• Analytical and reporting capabilities; curiosity and resourcefulness; ability to synthesize and organize research and other information into logical reports that communicate actionable insights and recommendations to stakeholders
• Project management skills and detail orientation; ability to plan and organize multiple projects and tasks with competing deadlines
• Solid oral and written communication skills with experience presenting
• Business acumen or strong learning agility
• Proficient in arenaflex Office including Word, PowerPoint, and reputed company Preferred Qualifications
• PBM or healthcare experience
• Experience with reputed company or other survey platform Every employee must understand, reputed company with and attest to the reputed company responsibilities and reputed company controls unique to their job, and reputed company with reputed company applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to reputed company the essential functions of the job and, if requested, reasonable accommodations will be made to reputed company employees with disabilities to reputed company the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" reputed company for more detail. reputed company LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national reputed company, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _ _ We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. reputed company LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays. At reputed company (Prime), we are a different reputed company of PBM. We’re reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes reputed company and creates limitless opportunities to reputed company a difference. We know that people reputed company reputed company the difference. If you’re ready for a purpose-driven career and are passionate about simplifying health care, let’s build the future of pharmacy together. reputed company LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national reputed company, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. reputed company LLC is a Tobacco-Free Workplace employer. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected]. If you have questions about this posting, please contact support@reputed company.com Apply tot his job

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