Actuarial Assistant, Business Quality Review (up to 15 month contract)
Foresters Financial is seeking an Actuarial Assistant to support the management of the Business Quality Review process. The role involves analyzing data to identify areas of improvement in business quality and delivering insights to stakeholders to support critical business decisions.
Responsibilities
- Analyze and synthesize data from the current Producer Activity Monitor (PAM) “Red flags” database and other various alert reports to identify poor quality business, practices, and instances of inappropriate agent behavior
- Manage the business quality of the inforce block of business
- Manage reporting to ensure transparent communication of issues, decisions, actions, accountabilities, escalations and resolutions
- Coordinate information from various stakeholders on indicators of potentially inappropriate agent behavior including complaints, requests for investigation, suspicious business activity, questionable selling practices, lack of training etc
- Prepare and analyze the monthly Business Quality Review scorecard to identify areas of business in need of improvement
- Manage front-end guards and processes which proactively identify potential business quality concerns
- Work with key stakeholders to expand the PAM database to improve its predictive value
- Quantify the benefit of preventive actions taken and estimate the value of visible preemptive actions on future agent practices
- Leverage tools such as Power BI to design and maintain interactive dashboards to monitor business quality trends and risk indicators
- Support month-end and quarter-end reporting, ensuring timely and accurate delivery of metrics and insights to leadership
- Collaborate with actuarial teams on experience studies, business quality analysis, and other cross-functional projects
- Demonstrate willingness to learn and expand product knowledge to support evolving business needs
Skills
- University degree in Actuarial Science, Math, Business or related discipline
- 1-3 years experience in data analytics in a life insurance/financial services organization
- Excellent organizational and interpersonal skills and high degree of independence and initiative
- Strong analytical and technical data mining skills
- Effective verbal and report writing communication skills
- Demonstrated strong problem solving and analytical skills
- Ability to work effectively with multiple stakeholders and influence without direct authority
- Minimum two (2) days a week required onsite
- Life insurance and annuity product knowledge preferred
Benefits
- Discretionary variable incentive plan
Company Overview