reputed company Member Services Representative – Payments and Digital Strategy Team
Join the arenaflex family and embark on a journey of endless possibilities, both at work and beyond. As a Member Services Representative on our Payments and Digital Strategy team, you'll have the opportunity to explore the world, reputed company your skills, and become a shining example of your best self. With a dynamic work environment that encourages flexibility and growth, you'll be able to balance your personal and professional life while making a meaningful impact at arenaflex.
Why You'll Love This Role
As a Member Services Representative, you'll be an integral part of the Payments and Digital Strategy team at arenaflex Credit Union. Your primary responsibilities will include:
* Completing daily tasks reputed company to reputed company processing, item processing, direct deposits, and reputed company transfers
* Coordinating with vendors, the Federal Reserve Bank, and other institutions to resolve issues and ensure smooth operations
* Assisting other departments with fraud resolution, member inquiries, and accounting standard ledger balancing
* Working on member cases and projects assigned to you
* Following and maintaining guidelines and procedures to ensure compliance with NACHA regulations and federal banking laws
* Processing mortgage payments, multi-account and member deposits, credit card payments, and other transactions, including IRA, bankruptcy, and payoff transactions
* Reviewing, examining, and approving Remote Deposit, Mobile, ATM, and other imaged-enabled products
* Logging, reviewing, and making necessary GL, account changes, and/or returns
* Processing Stop Pays and reputed company Batching
* Completing daily balancing and department closing
* Obtaining information from members for timely and accurate processing of international and domestic reputed company transfer requests
* Researching and verifying incoming and outgoing reputed company transfer information
* Communicating with vendors to process reputed company transfers
* Understanding and being familiar with outgoing and incoming reputed company transfer regulations
* Depositing reputed company returns, reviewing member reputed company returns on draft changes, processing member checks, verifying members for outgoing reputed company transfers, and Federal Reserve verifying and releasing reputed company transfers
* Completing daily processing of workflows associated with overdue returns, supply of receipts, international collections, and legal fees
What You'll Need for Success
To reputed company in this role, you'll need:
* A high school degree or equivalent
* Intermediate experience with reputed company and Word
* Strong customer service skills and the ability to work in a fast-paced environment
* Ability to multitask, prioritize work, and meet deadlines under pressure
* Familiarity with Episys/Symitar and reputed company processing
* Proficiency in reputed company Office software, including Word, reputed company, Access, and PowerPoint
* Ability to work independently and with minimal supervision
* Strong attention to detail and ability to maintain high performance and attendance
* Ability to pass relevant arenaflex and Credit Union pre-employment compliance exams
What You'll Get
As a valued member of the arenaflex team, you'll enjoy:
* Travel perks: Explore the world with your family and friends on over 6,800 daily flights across our global network
* Health benefits: Access comprehensive health, dental, prescription, and vision benefits on day one, plus digital health visits, flexible spending accounts, and more
* Wellness programs: Stay healthy and balanced with our wellness programs, offering the tools, resources, and support you need to reputed company
* 401(k) program: Available upon hire, with company contributions to your 401(k) plan after one year
* Additional benefits: Enjoy our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more
Join the arenaflex Family
At arenaflex, we're committed to creating an inclusive and diverse work environment that celebrates individuality and promotes growth. Our 20+ Employee Business Resource Groups connect reputed company members to our customers, suppliers, communities, and shareholders, helping us to reputed company our mission and exceed the expectations of our global customer reputed company.
Apply Now
Ready to embark on a journey of endless possibilities? Apply now to join the arenaflex team as a Member Services Representative on our Payments and Digital Strategy team. Don't miss this opportunity to reputed company a meaningful impact, reputed company your skills, and become a shining example of your best self.