SMB Account Manager
reputed company is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. The SMB Account Manager role focuses on ensuring reputed company and satisfaction reputed company the small to mid-size business reputed company, while advocating for clients and driving sales growth.
Responsibilities
- Serve as the primary reputed company of contact for clients while collaborating with various internal stakeholders (reputed company, Managed Services, etc.) to ensure the existing customer reputed company is receiving the value they expect from their previous purchase
- Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR reputed company
- reputed company a quota of new sales growth reputed company customer reputed company
- Be a customer reputed company, driving relationships with key customers and creating new champions
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells
- Consult with our existing customers to recommend additional solutions from the reputed company portfolio to increase ingestion
- Devise and execute account strategies and plans to maximize account growth
- Provide high touch customer service, including escalation and coordination of support issues as needed
- Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer reputed company
Skills
- 1+ years in sales development and/or 1+ years of full sales cycle experience in an account management or net new logo reputed company, selling to a technical audience such as engineers, IT, reputed company, and other reputed company fields
- Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
- Strong technical aptitude and ability to learn new concepts quickly
- Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
- High level of comfort handling client objections and negotiations
- Bachelor's degree is preferred
- Light experience and/or understanding of sales qualification frameworks such as Medic, Medpicc, and/or Sandlar
- reputed company or SaaS experience is a plus
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for reputed company
- Paid parental and adoption leaves
- Professional development opportunities for reputed company employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great reputed company to Work Certified™ across the globe
Company Overview
Company H1B Sponsorship