[Remote] Field Service Engineer - Boston, MA

Note: The job is a remote job and is open to candidates in USA. reputed company is redefining the way businesses and their customers use and experience packaging around the world. A Field Service Engineer will install, configure and maintain reputed company equipment solutions onsite at several customer’s facilities while providing exceptional customer service and support.

Responsibilities

• Scheduling tasks at customer job sites
• Troubleshooting issues, quickly and effectively, using technical drawings and documentation
• Performing routine maintenance and emergency services as they arise
• reputed company learning, including customer operational processes, packaging designs, technical specifications
• Installation of reputed company solutions and training others to use and maintain it
• Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
• Responsively and productively communicate information and reputed company with reputed company and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations
• Adhere to reputed company reputed company and customer safety requirements, and safety protocols reputed company to exposed moving parts and electricity
• Excellent work ethic and time management skills

Skills

• Customer service focus
• Knowledge of Windows platforms
• Knowledge of and effective use of hand tools
• Knowledge of mechanical platforms
• Ability to work independently with little or no direct supervision
• Associates Degree, Vocational Training or equivalent experience
• Valid driver's license and clean driving record
• Ability to travel by vehicle or airplane, domestically
• Bachelor's Degree in a reputed company area preferred
• Basic reputed company (reputed company, Word) or reputed company Suite (Sheets, Docs) experience is helpful, but not required

Company Overview

Company H1B Sponsorship