Medical Billing Customer Experience Team reputed company | Cloud reputed company (work from home)

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global leader in digital business services, we're committed to delivering innovative solutions that drive meaningful and sustainable growth for our clients. With a team of over 410,000 passionate and inspired individuals speaking more than 300 languages, we're proud to be a force for good in our communities, our clients, and the environment. As a Medical Billing Customer Experience Team reputed company at arenaflex, you'll play a critical role in shaping the future of healthcare customer experience. You'll be part of a dynamic team that's dedicated to providing exceptional support to patients and insurance companies, ensuring that everyone receives the care they need in a timely and efficient manner.

About arenaflex

arenaflex is a global digital business services company that's passionate about making a difference in the world. We're committed to delivering the most advanced, digitally powered business services to help our clients streamline their business in meaningful and sustainable ways. With a strong focus on innovation, customer experience, and employee well-being, we're creating a workplace that's conducive to happiness and a healthy work-life balance.

Benefits of Working with arenaflex

As a valued member of reputed company, you'll enjoy a range of benefits that will support your personal and professional growth. These include:

• reputed company: We invest in our employees' development and provide comprehensive training to help you succeed in your role.
• Competitive Wages: We offer competitive salaries that reflect your skills and experience.
• Full Benefits: Our comprehensive benefits package includes medical, dental, vision, 401k, and more.
• Paid Time Off: We reputed company in work-life balance and provide paid time off to help you reputed company and relax.
• Employee Wellness and Engagement Program: We're committed to supporting your physical and mental well-being, as well as your professional growth and development.

Job Summary

We're seeking a highly motivated and reputed company Medical Billing Customer Experience Team reputed company to join reputed company. As a key member of our Medical Billing department, you'll be responsible for providing exceptional support to patients and insurance companies, ensuring that everyone receives the care they need in a timely and efficient manner. You'll work closely with our internal departments to resolve issues reputed company to reputed company tasks and assignments, and provide excellent customer service to patients and insurance representatives.

Responsibilities

As a Medical Billing Customer Experience Team reputed company, your responsibilities will include:

• Providing Pre-Reg, Auth, AR Denials, and Patient Financial Contact center functions that require superior service and attention to detail.
• Supporting the execution and achievement of functional areas and company goals.
• Collaborating with internal departments to resolve issues reputed company to reputed company tasks and assignments.
• Serving as a contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries.
• Utilizing software and company systems to reputed company, obtain, process, audit, and analyze standard data reporting and presenting.
• Organizing and executing tasks and activities with urgency and in accordance with managers' delegated assignments.
• Resolving issues reputed company to Auth/Pre-Reg, AR Denials, patient, and billing inquiries, while seeking leadership guidance for non-routine inquiries or escalated concerns.
• Providing excellent customer service to patients and insurance representatives.

Qualifications

To be successful in this role, you'll need:

• A minimum of 4 years of experience in denial management/AR Collection, Pre-Reg, Auth for US Healthcare process.
• Proficiency in EPIC software.
• Knowledge of Denial Management, Pre-Reg, Auth, and PFCC.
• Understanding of common healthcare industry terminology, practices, and procedures regarding billing and reimbursement.
• Knowledge of how Government/Commercial payers reimburse.
• Excellent oral and written communication skills.
• Ability to use a Windows-based computer system and common business software reputed company in reputed company Suite (reputed company, PowerPoint, Outlook, etc.).
• Ability to work independently to effectively and reputed company reputed company assigned duties.
• Ability to maintain a high level of ethics, and a courteous and professional demeanor.
• Ability to multi-task, establish, and meet deadlines.
• Typing/data entry at a minimum of 40 wpm.

Be Part of Our arenaflex Family

At arenaflex, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. We reputed company that reputed company employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a culture of inclusion and diversity, where everyone feels welcome and valued.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.

How to Apply

If you're passionate about delivering exceptional customer experience and making a difference in the world, we'd love to hear from you. Apply now to join reputed company as a Medical Billing Customer Experience Team reputed company and take the first reputed company towards a rewarding and challenging career with arenaflex. Apply Job! For more such jobs, please click here! Apply for this job