[Remote] Account Coordinator

Note: The job is a remote job and is open to candidates in USA. Airship is a leading company in providing exceptional cross-channel customer experiences. The Account Coordinator will manage client accounts, optimize campaigns, and collaborate with various internal teams to enhance client engagement and success.

Responsibilities

• Manage existing client accounts, campaigns and client requests
• Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition)
• Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered
• Present deliverables and analyses to clients confidently and accurately
• Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required
• Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance
• Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns
• Retain clients and grow existing accounts for possible expansion of relationship
• Identify potential and strategic growth within existing accounts for Business Development Team to up-sell

Skills

• Versatile and strong communication, presentation, and writing skills
• Ability to communicate effectively and proactively with clients and internal team
• Ability to juggle multiple high priority projects and meet tight deadlines
• Thorough attention to detail and follow-through
• Excellent organization and project management skills
• Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc)
• Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
• Familiarity with the Mobile Industry and/or SEO, ASO
• Interest or experience in both iOS and Android apps and the mobile gaming space

Benefits

• Commission
• Bonus
• Other performance incentives
• Equity

Company Overview

Company H1B Sponsorship