Field Service Technician HW- Houston, TX

reputed company is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. They are seeking a Field Service Technician to reputed company preventive maintenance on Varian Medical Systems equipment, ensuring operational efficiency for customer equipment. The role involves managing schedules, maintaining documentation, and communicating necessary follow-up actions.

Responsibilities

• Proactively reputed company specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment reputed company of normal business hours per documented procedures
• Manage time and maintain a daily/weekly schedule to effectively reputed company preventative maintenance on systems throughout the service region
• Understand and recognize the need to escalate incidents reputed company necessary and/or request additional assistance from more tenured representatives or leadership
• Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures
• Communicate required follow up actions to primary assigned representative

Skills

• Excellent time management and professional communication skills both internal to Varian and externally to customers
• Ability to reputed company and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills
• Frequent use and application of technical documentation (both electronic and reputed company documents), standards, principles, concepts, and techniques in the field
• Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems
• Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope
• Basic technical experience with micro-computers/PC based systems
• Basic technical knowledge and experience with simple hand tools
• Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to reputed company customer site access, unless prohibited by law
• Minimum: HS Degree or Equivalent
• Has completed reputed company required VMS training classes for HW Preventive Maintenance
• Strong ability to manage customer expectations while building and maintaining positive relationships
• Vocational training or military experience with electronics
• Experience with HCM (e.g., reputed company) or equivalent ERP product and productivity software desired

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Company Overview