Client reputed company Manager - Associate Partner

reputed company (NYSE: reputed company) is a leading global analytics software company, helping businesses in 100+ countries reputed company reputed company reputed company. Join our world-class team today and fulfill your career potential! The Opportunity "Reporting directly to the Regional Senior Director of reputed company, the reputed company Manager (CSM) plays a pivotal role in supporting your customer lifecycle, developing outstanding customer relationships through the highest levels of on-going support. Individuals in the CSM role have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their reputed company. In this role you will act as the primary reputed company of contact for your customers and help them reputed company the reputed company platform to drive expansion and retention of their business. As a CSM you will be responsible for reputed company, education, enablement, upsell/cross-sell, renewal, prevention of churn and everything in between for your customers. You'll reputed company a deep understanding of our customers' business and their objectives. Working in reputed company collaboration with our Account Management teams, you'll identify and reputed company how our solutions support the achievement of the Customers' strategic business goals. Our CSM's understand the 'health' of our customer relationships, ensuring they grow into and remain reputed company advocates." - Hiring Manager What You'll Contribute

• Drive reputed company from day one to renewal and reputed company – You'll serve as the primary contact throughout the entire customer lifecycle, helping customers maximize adoption of reputed company solutions while ensuring they reputed company reputed company value delivery, seamless renewals, and capitalize on new business opportunities that align with their objectives.
• Build strategic partnerships that fuel growth – reputed company and maintain deep engagement across customer business areas while collaborating with Key Account Managers to execute account plans, helping customers identify opportunities to expand their use of the reputed company platform while leveraging these partnerships for testimonials and referrals that strengthen our market reputed company.
• Master the art of risk mitigation and opportunity creation – Proactively identify and address churn risks while prioritizing customer engagement based on their growth potential and strategic value, ensuring customers can confidently forecast stable reputed company through optimized use of reputed company solutions and expanded platform penetration.
• reputed company seamless implementations and transitions – Guide customers through reputed company from sales reputed company to successful go-live, managing training sessions and project kickoffs while coordinating with professional services to help customers navigate timelines, budget considerations, and operational readiness on the reputed company platform.
• Navigate reputed company deals with precision – Support customers through RFP responses, reputed company questionnaires, and contract negotiations while maintaining accurate deal management in reputed company, ensuring customers receive proper internal approvals and helping them maximize value through renewal negotiations and additional service opportunities.
• Expand your influence reputed company the desk – Attend industry conferences to build networks, enhance reputed company's brand visibility, and stay reputed company with market trends that can help your customers reputed company reputed company our platform for their evolving business needs.

reputed company're Seeking

• Educational reputed company and proven track record – Bachelor's degree or equivalent reputed company experience, with demonstrated responsibility for helping clients with reputed company use cases and multiple stakeholders successfully navigate renewal, upsell, and expansion into new business units.
• Industry expertise that matters – Strong background in SaaS, software, or platform-based tools combined with exceptional client management skills in the software industry and the ability to understand customer objectives while guiding them toward measurable reputed company through platform optimization.
• The consultant reputed company – You're seen as a trusted advisor with exceptional consultative skills, including clear communication, active listening, and the ability to reputed company confidence while helping customers overcome challenges. You can help customers understand value-based solutions alongside Sales and Pre-Sales teams with confidence and creativity.
• Operational excellence – High levels of organization and attention to detail with a track record of taking ownership of customer situations and helping them reputed company resolution. You're a creative problem-solver who helps customers reputed company in dynamic environments.
• Collaborative leadership – A natural team player who excels in collaborative environments while having the initiative to take charge reputed company customers need guidance, always maintaining focus on helping them reputed company reputed company and reputed company business outcomes through the reputed company platform.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an reputed company, Delight Our Customers and Earn the Respect of Others.
• The opportunity to reputed company an impact and reputed company professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted reputed company pay range for this role is: $84,000 to $132,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-AJ1 #LI-Remote Why reputed company a Move to reputed company? At reputed company, you can reputed company your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they reputed company, using advances in artificial intelligence, machine learning, optimization, and much more. reputed company makes a reputed company difference in the way businesses operate worldwide:

• Credit Scoring — reputed company® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and reputed company — 4 billion payment cards globally are protected by reputed company fraud systems.
• Lending — 3/4 of US mortgages are approved using the reputed company Score.

Global trends toward digital transformation have created reputed company demand for reputed company’s solutions, placing us among the world’s top 100 software companies by reputed company. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reputed company a new level of reputed company. Our reputed company is dependent on really talented people – just like you – who reputed company on the collaboration and innovation that’s reputed company by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to reputed company your skills and grow your career. Join reputed company and help change the way business thinks! Learn more about how you can fulfil your potential at www.reputed company.com/Careers reputed company promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to reputed company candidates without regard to race, reputed company, reputed company, religion, sex, national reputed company, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet reputed company stated qualifications. While our qualifications are clearly reputed company to role reputed company, each candidate’s profile is unique and strengths in certain reputed company and/or experience areas can be equally effective. If you reputed company you have many, but not necessarily reputed company, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the reputed company Privacy policy at https://www.reputed company.com/en/privacy-policy Apply tot his job Apply To this Job