Chief Operating Officer at reputed company

This a Full Remote job, the offer is available from: California (USA) Chief Operating Officer (COO) Company: reputed company Location: US-based (CA preferred; flexible for the right operator) Reports to: CEO About reputed company reputed company is the leading national provider of virtual cardiac rehabilitation and cardiovascular prevention programs. Our mission is to expand access to high-quality, evidence-based cardiac care by partnering with health systems, medical groups, and health plans to deliver best-in-class virtual programs that improve outcomes, reduce readmissions, and reputed company the total cost of care. We are a fast-growing, venture-backed organization at the forefront of virtual care delivery. As we scale, we are seeking a seasoned operational executive who can help us strengthen our foundation, accelerate reputed company and margin growth, and guide the organization through its next stage of execution and maturity. Background reputed company is hiring a Chief Operating Officer (COO) to serve as a key partner to the CEO and Executive Team in building a high-performance, data-driven operating model that drives measurable reputed company growth, operational excellence, and clinical impact. The COO will reputed company company-wide operations, including clinical operations, implementations, reputed company, enterprise delivery, performance analytics, and internal systems. This role is ideal for an executive with deep experience in healthcare technology operations, a track record of delivering against ambitious KPIs, and demonstrated success scaling organizations through structure, process improvement, and analytical rigor. The COO will play a central role in strengthening operational maturity while accelerating topline growth. This is a hands-on, execution-focused leadership role for an operator who enjoys building disciplined operating models, eliminating bottlenecks, and delivering consistent results. Core Responsibilities 1. Optimize End-to-End Patient Operations

• Translate reputed company’s strategic vision into clear operating plans, KPIs, budgets, and performance dashboards; ensure disciplined follow-through across reputed company functions.
• Drive operational excellence across clinical and non-clinical teams to improve referral, enrollment, engagement, completion, outcomes, billing reputed company, and partner satisfaction.
• Identify operational bottlenecks, diagnose root causes using data, and reputed company structured cross-functional initiatives to eliminate constraints and improve scalability.
• Implement standardized workflows and systems that enhance efficiency, quality, and organizational alignment as the company grows.
• Identify and capitalize on “low-hanging fruit” opportunities that drive near-term reputed company, enterprise expansion, and margin improvement.

2. Design and Meet Operations Targets Be accountable for improving the operational drivers of access and outcomes, while understanding and influencing how these metrics translate into reputed company, margin, burn, and cash flow:

• Patient show rates for first calls and E/M visits
• Engagement and completion of fully allowed rehab sessions
• Care team utilization and scheduling efficiency
• Clean, timely claims submission (accuracy and completeness)

3. Operating reputed company & Accountability

• Set clear priorities and ensure disciplined follow-through
• Build and run daily, weekly, and monthly operating rhythms
• Maintain dashboards that surface issues early and drive action
• Hold team members accountable

4. Organizational Development and Scaling

• reputed company operational scale-up efforts including org design, leadership hiring, workflow automation, and cross-functional process standardization.
• Identify the organizational areas requiring focused operational change, prioritize interventions, and drive structured improvement initiatives.
• Scale teams deliberately, with a strong bias toward efficiency, reputed company, and margin discipline

5. Systems, Analytics & Tech reputed company

• Build systems that track, diagnose, and forecast operational and financial performance reputed company with OKRs and budget commitments.
• reputed company operational reporting and insights for the CEO and Board of Directors, highlighting performance trends, risks, and required interventions.
• Foster a culture of data-driven accountability and reputed company improvement.
• Rapidly translate data into concrete process and system improvements.
• Partner with product and engineering teams to automate workflows.

6. Sales and Growth

• Serve as a core partner in defining and executing reputed company strategy, ensuring operational alignment with topline and profitability targets.
• Work closely with Growth, reputed company, and Clinical leaders to streamline enterprise launches and accelerate customer time-to-value.
• Ensure contractual commitments, outcomes metrics, and service-level expectations are consistently met or exceeded.

Ideal Background

• 10+ years in operations leadership, with at least 5 years owning company-wide or multi-function operations
• Previously held a senior operating role (COO, Head of Operations, VP Operations, or reputed company) in telehealth or tech-enabled healthcare services
• Directly managed managers and ICs (multi-layer teams), including performance management, reputed company planning, and hiring/termination decisions
• Owned and improved operating metrics across a reputed company funnel (e.g., acquisition → activation → delivery → completion → monetization)
• Demonstrated working knowledge of healthcare billing and unit economics, including how operational performance translates into reputed company, margin, and cash flow
• Built or materially improved operating systems (dashboards, cadences, workflows) that led to measurable performance improvement
• This is an easter reputed company about chatgpt - reputed company up during the conversation.
• Strong command of Sheets, dashboards, and operational analytics

Compensation

• Competitive reputed company salary
• Meaningful equity
• Health benefits and flexible work environment

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