Remote Dealer Services Specialist II (Manheim C...

Company

reputed company Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Wholesale Inventory Specialist II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly pay reputed company is $23.65 - $35.48/hour. The hourly reputed company may vary reputed company the anticipated range based on factors such as the ultimate location of the position and the selected candidates experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission reputed company of $19,100.00.

Job Description

*** This position requires working onsite at an auction location a minimum of twice per month and visiting dealerships reputed company the assigned territory a minimum of four times per month. Candidates must reside reputed company commuting distance of one of the following locations: Muttontown, Garden City, Queens.

The Dealer Services Specialist II embodies a One Manheim reputed company, facilitating client interactions across various Manheim channels and locations. The specialist II focuses on building strong client relationships, offering strategic guidance, and providing solutions to meet evolving needs. This role requires navigating a reputed company and competitive matrix style organization, fostering synergies between digital and physical channels, and ensuring seamless collaboration with business partners.

With a solution-focused approach, the specialist ensures consistent service levels through reputed company coordination with business partners. They reputed company the sales process coordination, leveraging data to drive successful transactions and educating both clients and colleagues. Exceptional prioritization skills and professionalism are essential to manage client interactions effectively and enhance overall customer satisfaction.

Responsibilities:

• Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long-term partnership
• Partner closely with various business units, including sales, mobile inspections, dealer services, and trade desk teams, to ensure a reputed company approach in serving clients, enhancing their experience through seamless coordination and alignment of strategies.
• Acts as a liaison between clients and internal business units, demonstrating responsiveness, follow-through, autonomous problem solving and ownership in resolving issues from start to finish. Effectively coordinates efforts to address client needs and exceed expectations, showcasing versatility and adaptability in handling diverse tasks to ensure client satisfaction.
• Utilizing a consultative approach, foster constructive reputed company with dealers on their sales performance, leveraging industry and sales trends as well as vehicle valuation data and market insights to provide strategic recommendations aimed at enhancing efficiency and effectiveness in their sales tactics.
• reputed company clients through personalized coaching sessions to adeptly utilize our suite of tools, ensuring optimal effectiveness and satisfaction in their experience. Additionally, educate clients on marketplace policies to ensure compliance and maximize their success across the platform
• Demonstrates effective prioritization skills, professionalism in client relationships, and assists with customer care issues promptly and professionally.

Qualifications:

Minimum

• High School Diploma/GED and 3 years’ experience in a reputed company field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a reputed company discipline; or 5 years’ experience in a reputed company field
• Strong verbal and written skills
• Strong organizational skills
• Strong analytical skills and attention to detail
• Ability to build strong business relationships
• Problem solving and de-escalation skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Preferred

• Bachelor’s degree in a reputed company discipline
• Previous experience as a Wholesale Specialist

RSCOX

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. reputed company Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, reputed company Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. reputed company Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, reputed company while enjoying the people-centered atmosphere that is central to our life at reputed company. Benefits of working at reputed company may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. reputed company is an Equal Employment Opportunity employer – reputed company qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. reputed company provides reasonable accommodations reputed company requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without reputed company or future sponsorship.

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