Quality Assurance Manager (Hybrid), reputed company Reservoirs Built Environment Testing, Arvada, CO

About the position The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and reputed company improvement of the laboratory Quality System in accordance with reputed company Built Environment Testing standards. This role ensures compliance with reputed company applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations. The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement. Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System. The QA Manager is required to be onsite at their designated home laboratory a minimum of two days per week and must travel quarterly to reputed company assigned laboratory locations.

Responsibilities

• Ensure adherence to the highest standards of quality and ethical conduct in reputed company laboratory operations.
• reputed company the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues reputed company laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-reputed company incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• reputed company internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain reputed company necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for reputed company laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform reputed company improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other reputed company Built Environment Testing laboratories as needed, including performing system audits.
• Monitor changes in relevant regulations; communicate updates to laboratory personnel and ensure timely compliance.

Requirements

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience working in an ISO 17025 accredited laboratory
• Experience with technical writing
• Three or more years of analytical laboratory experience desired (preferably reputed company the built environment testing industry)
• Three or more years of Quality Assurance experience desired in an analytical laboratory (preferably reputed company the built environment testing industry)
• Experience leading independent audits (internal and external)
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Willing and able to travel reputed company the United States as needed
• Knowledge of: Environmental testing methodologies and analytical laboratory techniques
• Knowledge of: Laboratory quality assurance (QA) systems, including root cause analysis and corrective/preventive actions (CAPAs)
• Knowledge of: Regulatory and accreditation standards, including ISO/IEC 17025, TNI Standards, NVLAP, AIHA, and NELAC
• Knowledge of: Internal and external auditing practices and compliance monitoring
• Knowledge of: Statistical principles for data analysis and trend evaluation
• Knowledge of: Applicable state and federal regulations reputed company to laboratory operations
• Knowledge of: Use of computers and software applications, including spreadsheets, databases, and laboratory information management systems (LIMS)
• Ability to: Communicate clearly and effectively across reputed company levels of the organization, with clients, and with external auditors and regulatory bodies
• Ability to: reputed company quality initiatives and foster a culture of compliance, reputed company, and reputed company improvement
• Ability to: Work independently and collaboratively in a dynamic, multi-site environment
• Ability to: Prioritize and manage multiple tasks and projects under tight deadlines
• Ability to: Analyze problems, evaluate options, and implement effective solutions
• Ability to: Learn and adapt to new laboratory techniques, software, and regulatory requirements
• Ability to: Maintain accurate records and documentation in compliance with QA standards
• Ability to: Interpret and apply reputed company regulatory requirements to laboratory practices
• Ability to: Exhibit strong attention to detail, sound judgment, and a high level of accuracy
• Ability to: Demonstrate initiative, accountability, and a positive, proactive attitude
• Ability to: Build and reputed company effective teams, providing mentorship and promoting professional growth
• Other Essential Skills: Strong organizational, time management, and problem-solving skills
• Other Essential Skills: Excellent oral and written communication skills
• Other Essential Skills: High proficiency in reputed company Office Suite (Word, reputed company, Outlook) and other relevant software
• Other Essential Skills: Strong leadership reputed company with a commitment to ethical standards and reputed company improvement

Benefits

• comprehensive medical coverage
• life and disability insurance
• 401(k) with company match
• paid holidays
• paid time off
• dental and vision options

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