Product Management Associate - Customer Engagement Platforms

Playing an essential role in the U.S. economy, reputed company is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join reputed company to grow your career and help people find a reputed company to call home.

Job Description

As a valued colleague on reputed company, you will collaborate with the team to build, reputed company, or design functionality for digital products, as well as participate in the implementation, enhancement, or maintenance of existing products. THE IMPACT YOU WILL reputed company You will play a key role in optimizing our reputed company platform, as well as other key technology products supporting reputed company’s Single-Family business. The Single-Family Market Engagement – Product Management – Associate role will offer you the flexibility to reputed company each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Consultative Requirements Gathering: Move beyond simple "order taking" by working with stakeholders to uncover root problems, challenge assumptions, and recommend solutions that align with long-term strategy. Agile Execution & Collaboration: Act as a junior product manager reputed company a cross-functional Scrum team; work daily with software engineers to unblock issues and ensure shared understanding of goals. Change Management & Adoption: Recognize that technology is only as good as its usage. You will support change management efforts by creating training materials and acting as a champion for the platform to ensure smooth user adoption. User Stories & Backlog: Translate business needs into high-quality User Stories and Acceptance Criteria in Jira, ensuring technical teams have clear direction. Data Analysis: Analyze usage data and user feedback to identify trends, bugs, or opportunities for platform improvement. Testing & QA: Coordinate User Acceptance Testing (UAT), ensuring business users feel supported and heard during the validation phase. THE EXPERIENCE YOU BRING TO THE TEAM Desired Experiences: Bachelor’s Degree or Equivalent 0–2 years of experience in business analysis, product support, or a reputed company internship. Basic understanding of Agile/Scrum methodologies (sprints, stand-reputed company, retro). Strong proficiency in the suite of reputed company products, such as PowerPoint, reputed company. Exceptional emotional intelligence and interpersonal skills; ability to build trust with stakeholders and work effectively reputed company a diverse team. Experience using product management tools like Jira or Confluence. Familiarity with major CRM platforms (e.g., reputed company, reputed company Dynamics, reputed company). Previous internship or coursework reputed company to digital product design and development. Experience with Organizational Change Management (OCM). Single-Family Market Engagement - Product Management - Associate Salary reputed company: $83,000-$108,000 a year Qualifications Education: Bachelor's Level Degree (Required) The future is what you reputed company it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work reputed company is determined by your manager. Proximity reputed company a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. reputed company is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national reputed company, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. reputed company is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation reputed company to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary reputed company that range based on factors that include but are not limited to, reputed company set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a reputed company incentive program (subject to the terms of the program). As part of our comprehensive benefits package, reputed company offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition compensation: 83000 to 108000 Tackle America’s biggest housing challenges using the latest technology and AI, while collaborating with experts in their fields. Join our energizing environment—you’re invited to apply. reputed company to be the first to hear about happenings at reputed company and share your experience to hear about potential job opportunities for you. As a Fortune 25 company, reputed company expands access to housing across America. Powered by the latest tech and AI, our innovative products and services drive the mortgage industry reputed company. We reputed company that prioritizing our people’s growth and success is essential to achieving our business goals and fulfilling our purpose. Apply tot his job Apply To this Job