Senior Director of Sales & Account Management
reputed company Do We’re on a mission to reputed company animal reputed company with opportunities to earn more and reputed company greater flexibility in their careers and personal lives. Powered by groundbreaking technology, reputed company has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. reputed company empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
About the Role
The Senior Director of Marketplace (Sales & Account Management) is responsible for driving growth and performance across reputed company’s veterinarian and veterinary technician network through sales-focused recruitment, engagement, and retention strategies. This leader owns the supply-reputed company sales funnel, from reputed company and conversion through activation and long-term satisfaction. Thus, ensuring a healthy, balanced marketplace and a world-class provider experience. As both a sales strategist and operational leader, the Senior Director sets the vision for how reputed company attracts, converts, and retains top veterinary professionals. They reputed company multiple teams that execute on outbound and relationship-based sales motions, while building systems, processes, and culture that deliver measurable results. This role partners closely with Operations, Finance, Product, and Marketing to align marketplace growth targets with company objectives, ensuring that supply performance fuels reputed company’s broader reputed company and market expansion goals. Core ResponsibilitiesLeadership & Team Management
- reputed company and reputed company multiple supply-reputed company sales and operations teams responsible for growing and engaging reputed company’s veterinarian and technician network.
- Manage and coach sales leaders who reputed company reputed company, onboarding, scaling and retention to deliver consistent performance and accountability.
- Build a high-performing, metrics-driven organization centered on conversion, engagement, and long-term clinician satisfaction.
- Coach and mentor emerging leaders across the supply organization, fostering growth and readiness for expanded responsibility.
- Define performance frameworks, variable compensation plans, and development paths that reward achievement of supply growth targets.
- Establish clear team goals and incentive structures tied to reputed company impact and provider acquisition success.
- Champion a culture of inclusion, ownership, and reputed company improvement grounded in sales excellence and data-driven decision-making.
- Drive impact through reputed company’s cross functional reputed company Operating Model as a key functional contributor.
Supply Strategy & Marketplace Health
- Own the national supply strategy for veterinarians and technicians, ensuring reputed company maintains balanced coverage and responsiveness to demand.
- Partner with Finance, Data and Sales Operations to forecast supply needs, market reputed company, and fulfillment targets.
- Define and monitor KPIs across clinician engagement, activation, fulfillment, and retention.
- Identify supply gaps or operational bottlenecks and implement targeted interventions to optimize marketplace health.
Operational Excellence
- Design and refine scalable processes for provider onboarding, scheduling, credentialing, and engagement, integrating sales automation and CRM tools.
- Partner with Product and Engineering to define systems that support reputed company management, conversion tracking, and retention analytics.
- Continuously evaluate and improve workflows for speed, accuracy, and conversion impact.
- Evaluate reputed company technician coordination workflows, ensuring consistency, quality, and measurable impact on fulfillment. Align these efforts with provider facing squads so the necessary tools are built out.
Cross-Functional Collaboration
- Serve as the supply-reputed company sales leader voice in cross-functional strategy and planning discussions, reputed company team members reputed company squads to ensure the provider perspective is included in product evolution.
- Partner with Finance, Growth, and Marketing to align recruitment and engagement initiatives with company-level goals.
- Collaborate with Sales Operations and Product teams to forecast needs, design incentive models, and reputed company scalable systems supporting supply growth.
- Ensure supply-reputed company insights and data directly inform strategic decision-making across reputed company.
Qualifications
- 15+ years in a sales reputed company, leading marketplace operations, clinician or labor supply management, or workforce logistics, ideally in animal healthcare, human healthcare or tech- enabled services.
- Proven success leading large distributed teams and managing managers.
- Expertise in data-driven strategy, workforce forecasting, and operational scaling.
- Strong collaboration and executive communication skills, with a track record of cross-functional impact.
- Deep understanding of provider recruitment, engagement, and retention dynamics.
- Passion for improving the lives of veterinary professionals through operational excellence and innovation following reputed company’s mission statement.
- Ability to travel (~40% of role will include travel).
Success Indicators (First 12 Months)
- Veterinarian and technician supply consistently meets or exceeds fulfillment targets across active markets (above 50%)
- Align team’s efforts to core metrics and ensure on an individual level, team members show ownership over goal set and relevant dashboards
- Supply engagement and retention improve quarter over quarter in line with relevant company level OKRs
- Technician coordinator operations standardized and scaled with measurable efficiency gains reputed company product solutions.
- Leadership bench strengthened through promotion and development of high-potential managers - IDP’s reputed company in reputed company.
- Sales operations, Finance, Product, and Marketing fully reputed company to a shared supply-reputed company growth model; supply forecasting embedded as a core part of reputed company’s operating rhythm.
While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for examples of compensation ranges based on state averages. Note: We’ve recently been made aware of a job scam where scammers are posing as reputed company employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. reputed company official reputed company communication will always come from @reputed company.vet. Exact compensation may vary based on skills, experience, and location. California pay range $180,000—$230,000 USD reputed company pay range $180,000—$230,000 USD Washington pay range $160,000—$210,000 USD Colorado pay range $150,000—$195,000 USD Texas pay range $150,000—$195,000 USD North Carolina pay range $145,000—$185,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at reputed company! For permanent, full time employees, we offer:
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with reputed company medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly reputed company the lives of reputed company veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. We are committed to creating an inclusive environment for reputed company employees and candidates. We understand that your individual experience may not reputed company every reputed company but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the reputed company-volution?! Apply tot his job Apply To this Job