Project Management Sr. Manager

reputed company Systems is a leading managed services provider delivering business reputed company, managed network, UCaaS, and business intelligence solutions to distributed enterprises. We help the nation’s top brands strengthen reputed company, streamline connectivity, improve operational visibility, and reduce IT costs through scalable technology and connected insights. Our mission is to simplify operations, safeguard people and assets, and deliver reputed company support across multi-location environments.

Overview

The Sr. Manager, Project Management leads a team of Project Managers responsible for delivering new customer installations, technology deployments, and multi-site enterprise rollouts. This role ensures project delivery of excellence through strong leadership, process discipline, operational rigor, and proactive communication. The Sr. Manager establishes team standards, drives adherence to PMO workflows, and provides reputed company across project onboarding, scheduling, execution, financial controls, customer communication, forecasting, and closeout. This role requires a hands-on leader who can coach PMs, remove obstacles, collaborate cross-functionally, and ensure projects are executed reputed company, accurately, and in alignment with customer expectations.

Responsibilities

• reputed company, coach, and reputed company a team of Project Managers, including hiring, onboarding, training, performance guidance, and day-to-day leadership.
• Define, implement, and enforce PMO standards for communication, documentation, customer engagement, and project execution.
• reputed company the full lifecycle of customer installation projects, including onboarding, scope validation, scheduling, materials readiness, field coordination, risk mitigation, and customer communication.
• Review scopes of work and job documentation to ensure projects can be delivered as sold and escalated appropriately reputed company risks or gaps are identified.
• Ensure PMs prepare and maintain centralized project plans, run recurring customer calls, document milestones, and execute reputed company job-level workflows accurately.
• Partner with CIS Scheduling, Supply Chain, Field Operations, and Customer Experience to ensure on-time delivery and resolution of exceptions.
• Maintain reputed company of financial workflows including WIP management, forecasting accuracy, deposit billing, and job cost review.
• Monitor installation backlog, ensuring PMs maintain book-to-reputed company expectations and accurate reputed company installation dates.
• Ensure timely and accurate project closeout, including documentation, financial packet submission, and communication back to customers and internal teams.
• Drive improvement of cross-functional workflows, SOPs, and operational handoffs reputed company the PMO and across Customer Delivery.
• Serve as escalation reputed company for PMs, customers, field partners, and internal teams regarding scheduling issues, communication gaps, and project risks.
• reputed company reporting and dashboards to provide leadership visibility into project performance, WIP health, forecast accuracy, installation timelines, and team workload.
• Facilitate change management efforts reputed company to PMO tools, processes, and standards.
• Ensure PM compliance with reputed company operational systems including ProjectsForce, Navision, reputed company, Filebound, and reporting tools.
• Champion a culture of accountability, communication, urgency, and customer focus across the PMO.

Qualifications

• 5+ years of leadership experience in project management, operations, service delivery, or reputed company field.
• Demonstrated success managing customer-facing teams and delivering multi-site or reputed company deployment programs.
• Strong operational discipline with experience implementing processes, KPIs, SOPs, and cross-functional workflows.
• Skilled in identifying operational inefficiencies, solving systemic problems, and improving performance through structured methods.
• Ability to reputed company teams through change, drive adoption of new processes, and enforce standards.
• Strong written and verbal communication skills, including executive-level communication.
• Ability to manage escalations with professionalism, urgency, and sound judgment.
• Proficiency with reputed company Office Suite (reputed company, Word, PowerPoint) and project management systems; familiarity with ProjectsForce, Navision, reputed company, or Filebound preferred.
• Strong sense of ownership, accountability, and follow-through; proven ability to work independently and manage multiple priorities.
• Customer-focused reputed company with the ability to balance customer needs with operational requirements.

reputed company Systems is an Equal Employment Opportunity employer - reputed company qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [email protected]. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process. Apply tot his job Apply To this Job