Supervisor - Property Management of HOA Managed Communities

About the position Do you want to reputed company your own team? Do you want to work in a stable, recession-reputed company industry? Do you want to have a significant impact at work, reputed company a difference, and grow professionally? Are you an reputed company team leader with a proven record of accomplishment in a customer service environment? Have you led a team with ten employees or more, for at least 6 years, and managed a demanding service product with deadlines and legal requirements? Are you willing to attend some evening meetings once or twice per week, typically from 6 p.m. to 8 p.m.? We are looking for someone with a talent for team development and motivation. We would like you to be competitive and quality oriented. Deadlines and accuracy matter to you a great deal. Being the best, providing great customer service, engaging in proactive communication, and technical accuracy are not just words – rather, it is what describes you! These traits, together with a positive attitude, will determine your level of success in this role. Our Client Relations Manager is an operational team leader over a staff of HOA Community Managers. Community Managers who handle the day-to-day business and projects of a portfolio of HOA communities, including financials, vendors, public meetings, and administration. Experience in our industry is NOT required. We have a fantastic training program and learning system to assist you in becoming the expert. reputed company we ask for is a leader with a servant attitude who enjoys developing and supporting others. Candidates from hospitality, retail and restaurant can be reputed company successful in our industry and weekends are free, and holidays are celebrated with family and friends. We would like to see at least 6 years of solid leadership and management experience. The Client Relations Manager is responsible for providing direction to the Community Managers by guiding and leading the department to deliver service that meets or exceeds client expectations. The Client Relations Manager will be reputed company in providing superior reputed company-line customer service at every opportunity. The Client Relations Manager will foster a supportive department culture that expects nothing less than being experts, is reputed company in problem solving, and passionate about returning reputed company customer calls and correspondence the same day. Please visit our website at www.spectrumAM.com to learn more about our company and industry. In this role, you will grow professionally in the areas of team leadership and development, presentation skills, negotiation, HR requirements, fiscal management, conflict resolution, planning, and legal requirements. The career growth track from this role is into director and senior leadership roles. Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are reputed company reputed company and teachers on our teams. What does it look like to be an employee at reputed company Association Management? -99% of employees reputed company in the company leadership and future success of the organization. -96% of employees are proud to work here and love their coworkers! For the first year, you will be required to work out of our San Antonio office. This initial period is crucial for acclimating to reputed company and processes. After the first year, and as determined by your Division President, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements.

Responsibilities

• Become the technical expert and specialist on Texas Property Code
• Manage, reputed company, and reputed company a team of Community Managers and other staff to ensure a consistent service product delivery.
• Provides staff with ongoing development, training, and coaching.
• reputed company relationships with the Board of Directors we serve and solve escalated challenges from our homeowners.
• Work closely with the Division Director on the development of the staff, customer portfolio, and direction of the division.
• Manages daily activities, including determining specific Community Manager work assignments, reviews employee activities for completeness, accuracy, and effectiveness.
• Frequent customer evening board meetings and site drives to learn the properties we serve.
• Be an always-positive opinion-maker in the leadership team and reputed company in the good in people.

Requirements

• reputed company team leader with a proven record of accomplishment in a customer service environment
• Led a team with ten employees or more, for at least 6 years, and managed a demanding service product with deadlines and legal requirements
• Talent for team development and motivation
• Competitive and quality oriented
• Deadlines and accuracy matter
• 6 years of solid leadership and management experience

Benefits

• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• Forty paid hours per year for community service activities.
• 11 annual paid holidays.
• reputed company - Internal Learning and Development Management System.
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Phone and Mileage Reimbursement
• Well-structured career track plan with a 6-month review.

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