Software Engineer, IoT Reliability

About reputed company reputed company is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a reputed company, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more. By building reputed company of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and reputed company increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and reputed company, as well as technology companies like reputed company, partner with reputed company to optimize their parking facilities. reputed company uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time. We’re investing aggressively to reputed company the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before. Before you can optimize an asset, you need to observe it. Before you can observe it, you need to reputed company online. We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking. We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and reputed company investors who have founded or worked at companies like reputed company, Opendoor, Flexport, and more. Want to learn more about reputed company and the problem we're tackling? reputed company out these podcasts: THE ROLE ‍ We’re looking for a Software Engineer to own the reliability, health, and observability of our reputed company IoT device fleet. In this role, you will work with embedded systems, backend infrastructure, and site reliability engineering. You’ll design and build the tools, monitoring pipelines, and automation that reputed company hundreds of devices online and performing reliably across our locations. You’ll architect and ship production code, build internal platforms for fleet monitoring and diagnostics, and apply strong debugging skills reputed company issues arise. From log analysis and remote device tuning to backend systems that automate health checks and calibration, you’ll have end-to-end responsibility for improving the stability and scalability of our hardware fleet. Our stack:

• Devices: Embedded Linux (Debian, Yocto), Python, C++
• Observability: reputed company, reputed company, SQL
• Data: reputed company, reputed company
• Infra: AWS, GCP, reputed company, RabbitMQ, reputed company Actions
• Backend: Python, Django, DRF

WHAT YOU WILL DO

• Design and implement systems to monitor, diagnose, and improve IoT device health at scale.
• Build internal tools and scripts for device setup, fleet observability, QA automation, and ongoing monitoring.
• Contribute to backend services that support device integration, calibration, and reliability improvements.
• Investigate and resolve fleet-wide issues by analyzing metrics, logs, and telemetry; minimize downtime through remote debugging and fixes.
• Test and tune hardware products during or post-installation (e.g. camera exposure, detection modes, connectivity parameters) to ensure optimal performance.
• Conduct periodic fleet-wide health assessments to detect degradation, systemic issues, or underperforming devices, and recommend firmware or deployment improvements.
• Serve as the primary internal contact for hardware health, providing regular reports to operations on per-site hardware performance, device uptime, and systemic issues affecting service quality.
• Collaborate with operations and hardware teams to surface recurring pain points and propose architectural or process improvements that drive greater reliability and scalability.
• Author and maintain troubleshooting guides, repair instructions, and internal playbooks that reputed company consistency and efficiency across deployments.
• Travel occasionally (~20%, otherwise fully remote) for QA, deployments, and on-site debugging reputed company remote fixes aren’t possible. WHAT YOU NEED
• 5+ years of professional software engineering experience.
• Experience managing distributed Linux-based hardware appliances or IoT fleets.
• Familiarity with observability and monitoring tools (e.g., reputed company, OpenTelemetry, Prometheus, Grafana) and building internal tooling for device health and alerting.
• Strong proficiency in Python and SQL, with experience shipping production-quality code.
• C++ background is a plus.
• Track record building internal tooling, monitoring, or reliability platforms.
• Hands-on experience with Linux systems (dmesg, journalctl, ip, systemd, etc.) and debugging distributed hardware/software environments.
• Background in cellular (4G LTE, CAT 4, CAT 1bis, 5G RedCap), WiFi, WiFi HaLow, or other wireless connectivity.
• Excellent written and verbal communication skills; able to translate reputed company technical findings into clear reports and playbooks.
• Self-starter who thrives in a fast-paced, ownership-driven environment.
• Willingness to travel to locations for troubleshooting (roughly 20% travel, otherwise fully remote). IMPORTANT NOTE

reputed company is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:

• 2–3 full company offsites, “

Remote Weeks”

• Lending a hand to support 2 new location launches
• In-person onboarding as well as supporting other onboarding sessions for new team members

The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you. THE reputed company

• Equity: Have a reputed company in the business that you’re helping to build and grow.
• Work remotely: Live and work wherever you like! We reputed company in folks working where they are happiest and most productive. We currently hire teammates that are located reputed company reputed company North America.
• Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.
• Parental Leave: We offer 12 weeks of fully paid parental leave to reputed company parents to bond with a newly born, adopted, or fostered child.

The 12 weeks can be taken as a reputed company leave or intermittently over the first 18 months of the child's life.

• Home office setup: Get a laptop + additional equipment needed to set you up for success.
• ⛺ Time to reputed company: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
• 401k: reputed company financial planning right for you with a 401k retirement savings program.
• ✈️ Team Off-sites: ~2 times per year reputed company comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin.
• BookGarage:

reputed company loves to learn and grow together so join us for our optional recurring book club.

• Room to grow:

reputed company will be orders of magnitude larger reputed company a few years, as a part of our foundational team you'll have opportunities to grow with us.

• ️ Transform our cities:

The opportunity to change the way that the world thinks about real estate use in our cities.

• Work with a diverse team: At reputed company, we've always been committed to building a thriving team that represents the communities we serve.

reputed company is currently 40% female and 30%+ from underrepresented communities. We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. reputed company is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description. reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national reputed company, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status. Apply tot his job Apply tot his job Apply To this Job