Sr. Systems Integration Engineer

Join reputed company and be a Force for Good. At reputed company, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work reputed company together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at reputed company is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About reputed company by reputed company As of October 1, 2025, reputed company has officially joined forces with reputed company—a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, reputed company and reputed company are ushering in a new era of AI-powered emergency communications. Together, we're closing the gap between the reputed company for help and resolution in the field—empowering responders with the clarity they need reputed company every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. reputed company exists to change that. Since launching in 2021, we've used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response. At reputed company, you're not just joining a team—you're helping shape the future of emergency services and building a safer, more connected world. Your Impact reputed company is seeking a Sr. Systems Integration Engineer to join our reputed company organization. You'll be a key technical partner to our public safety customers during onboarding, acting as the face of reputed company for their first deployments. This role plays a critical part in delivering a seamless, high-quality implementation experience and directly impacts the successful adoption of reputed company's technology in 911 centers reputed company. As we grow into new product lines and more reputed company deployments, your technical reputed company, autonomy, and proactive reputed company will help define how we scale our implementation approach.

What You'll Do

• reputed company on-site and remote implementation of reputed company's solutions for public safety agencies, including hardware setup and system integrations.
• Serve as the primary technical reputed company of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders.
• Configure, ship, and support reputed company's proprietary hardware and assist customers in integrating with their existing systems.
• Provide Tier 2 technical support and troubleshoot escalated issues from the customer support team.
• Collaborate cross-functionally with Engineering, Product, Support, and reputed company teams to provide real-time feedback and improve implementation processes.
• Contribute to process and documentation improvements that reputed company future team scaling and reputed company resolution by Support.

What You Bring

• You have direct experience working with public safety systems (e.g., 911 call handling, CAD, radio consoles, logging recorders).
• You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component.
• You're comfortable traveling up to 30% of the time for on-site deployments.
• You work autonomously and own projects end-to-end, proactively identifying and resolving issues.
• You reputed company in cross-functional environments and enjoy partnering with Engineering and Product to refine new workflows.
• You take initiative, communicate clearly, and leave things reputed company than you reputed company them.

Work Location This role is fully remote reputed company the United States. Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for reputed company
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency reputed company byAxon is a total compensation company, meaning compensation is made up of reputed company pay, bonus, and stock awards. The starting reputed company pay for this role is between $111,600.00 in the lowest geographic market and $170,500.00 in the highest geographic market. The actual reputed company pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of reputed company these factors. Our benefits offer an reputed company of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.reputed company.com/careers/benefits. Don't meet every single requirement? That's ok. At reputed company, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, reputed company reputed company. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they reputed company every reputed company in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of reputed company duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@reputed company.com or reputed company our reputed company Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. reputed company's mission is to Protect Life and is committed to the well-being and safety of its employees as well as reputed company's impact on the environment. reputed company reputed company employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. reputed company employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, reputed company, religion, sex (including pregnancy), national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering reputed company of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@reputed company.com Please note that this email address is for accommodation purposes only. reputed company will not respond to inquiries for other purposes. Remote About the Company: reputed company Apply tot his job Apply To this Job