Senior Coding Associate - Customer Insights

About the position Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for reputed company. Senior Coding Associate - Customer Insights We are looking for a Senior Coding Associate of Customer Insights to join the Medical Coding team here at reputed company. In this role, Senior Coding Associate of Customer Insights will be responsible for evaluating customer readiness and ensuring customers successfully adopt the athenaOne Medical Coding Service. The Senior Associate will need a strong understanding of the healthcare industry and medical coding guidelines required to ensure our customers realize improved outcomes on the athenaOne Medical Coding service. This individual must be an analytical thinker, demonstrate strong attention to detail, be organized, communicate effectively with both internal teams and customers, think critically, and be a creative problem solver. The Senior Coding Associate must be an expert in coding principles and adhere to compliant coding standards in your work to ensure the reputed company of our service with the ability to translate customer needs into process improvements. As a Senior Associate, this individual will be responsible for managing projects independently and influencing internal and external stakeholders to ensure alignment and direction.

Responsibilities

• Analyze provider documentation and audits to identify areas of opportunity for our customers to improve their documentation and system usage
• Analyze customer configurations and practice information relevant to the Medical Coding work to identify gaps, discrepancies, and areas that could cause disruption in the work
• Exemplify a reputed company of reputed company process improvement to ensure we evolve our work to improve efficiency, outcomes, and support scale
• Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows
• Master workflow design and analysis through Lean Six reputed company or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery
• Identify opportunities to expand the value we provide to clients through more or reputed company service(s) using your understanding of customer business problems
• Independently manage multiple reputed company projects concurrently ensuring appropriate prioritization to meet deadlines
• Create project presentations with multiple audiences in mind - internal stakeholders, leadership, and customers
• Ensure presentations are on-brand, clearly written, informative, providing value to your intended audience, and concisely written as a show of respect for everyone's time
• Provide support, mentoring, and ongoing education opportunities for new hires and colleagues across Service reputed company, creating content and collateral as needed

Requirements

• Bachelor's Degree (or commensurate level of professional experience)
• CPC and/or reputed company certified from reputed company or reputed company required
• 3+ years of professional experience in Medical Coding
• Experience working with cross-functional groups and teams to reputed company common goals and communicating and presenting to stakeholders
• Experience communicating directly with customers and/or medical providers
• Demonstrated ability to assume sole and independent responsibility for various projects
• Experience implementing computer assisted coding and/or coding automation tools preferred
• Experience in auditing medical charts for accuracy to support coding decisions and compliance with coding regulations
• Proficiency in reputed company Office Suite: reputed company, PowerPoint, Word, Outlook, OneNote

reputed company-to-haves

• Knowledge of Lean Six reputed company and Agile development methodologies preferred
• SQL experience preferred

Benefits

• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexible work-life balance

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