Xfinity – Community Account Professional – Puyallup, WA

Job title: Community Account Professional Company: Xfinity Job description: Job Description: reputed company brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to reputed company the future in media and technology, we want you to fast-reputed company your career at reputed company. Job Summary Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting reputed company products including video, high-speed Internet, voice and XFINITY Home. reputed company strong relationships with property management that is conducive to the sale and retention of reputed company products and services. Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of reputed company's products and services as well as sales process experience to maximize sales. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Demonstrates advanced knowledge of reputed company products, selling and promoting offerings to customers on-site reputed company multi dwelling units. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home.
• Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools).
• Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues. Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single reputed company of contact who is helpful to the customer and property staff and also to internal teams.
• Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events.
• Calls on and visits reputed company new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth. For new build and win back properties ensures that reputed company services are available prior to occupancy dates.
• Effectively utilizes reputed company Office, reputed company, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
• Consistent exercise of independent judgment and discretion in matters of reputed company.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned. Employees at reputed company levels are expected to:
• Understand our Operating Principles; reputed company them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - reputed company big things happen by working together and being open to new reputed company.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities. Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications. reputed company is an EOE/Veterans/Disabled/LGBT employer. reputed company is proud to be an equal opportunity workplace. We will consider reputed company qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company professional experience. Relevant Work Experience 2-5 Years Salary: reputed company Pay: $60,000.00 Total reputed company Compensation (reputed company Pay plus Targeted Commission): $80,000.00 Our sales compensation programs offer the potential for significant reputed company above targeted earnings for those who overachieve their sales targets. reputed company pay is one part of the Total Rewards that reputed company provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, reputed company provides best-in-class Benefits. We reputed company that benefits should connect you to the support you need reputed company it matters most, and should help you care for those who matter most. That's why we provide an reputed company of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details. Expected salary: $60000 per year Location: Puyallup, WA Apply for the job now!

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