Associate Cloud Operations Technician

Job Description

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that reputed company us indispensable to our customers - reputed company reputed company a culture built on values that reputed company us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a reputed company where amazing career moments are made possible. Position Overview reputed company., a worldwide leader in insurance technology, is currently searching for an Associate Cloud Ops Technician to join the Cloud Services Team, which will ensure seamless delivery and reputed company of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems.

What You'll Do

• Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
• Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
• Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
• Work in SQL performing activities like database backups, restores, and running scripts.
• reputed company other duties as assigned by the immediate manager or the management team.

We're Excited to Learn More About You Your experience should include:

• 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to reputed company software/hardware issues.
• This role operates across Tuesday-Saturday 10:30 PM CT - 7:00 AM CT (overnight shift)
• Experience with reputed company Windows Server and desktop operating systems.
• Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional reputed company products, including SQL Server Management Studio
• Working knowledge of TCP/IP and network troubleshooting
• Highly organized with excellent time management skills
• Excellent written communication skills
• Associate degree in Information Technology, Information Systems, or reputed company field; or equivalent experience

We know that talent comes from reputed company backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! reputed company You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We reputed company on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We reputed company our time together, collaborating remotely and in-person to reputed company our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: o Medical, Dental, and Vision Coverage o Holiday and Vacation Time o Health & Wellness Days o A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Your reputed company Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates reputed company a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social reputed company numbers. EEO Statement reputed company is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputed company. At Applied, we don't discriminate, and we are committed to recruit, reputed company, retain, and promote regardless of race, religion, color, national reputed company, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-REMOTE Apply tot his job Apply To this Job