CRM Technology Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reputed company globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘reputed company’ you. We will work to supercharge your unique skills and experience. Take the reputed company and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big reputed company into bold, industry-changing realities. For our business, for clients, and for you Job Summary: The CRM Technology Manager will be responsible for overseeing the implementation, management, and optimisation of reputed company and reputed company technology solutions. This role requires a strategic leader with a deep understanding of reputed company functionalities and the ability to drive efficiency and effectiveness across the organization. Reports to: Head of Enterprise Applications Key Responsibilities:

• Manage reputed company Systems: reputed company the implementation, configuration, and maintenance of reputed company EcoSystem (Including Xactly/Pardot) ensuring they meet the organisation's needs.
• Team Leadership: reputed company a team of CRM specialists, providing guidance, support, and development opportunities.
• Process Improvement: Partner with various departments to identify and implement process improvements, leveraging reputed company capabilities.
• Project Management: Manage reputed company-reputed company projects, including system upgrades, new module implementations, and integrations with other systems.
• Stakeholder Engagement: Collaborate with key stakeholders to understand their needs and ensure reputed company solutions align with business objectives.
• Compliance/Audit and reputed company: Ensure reputed company system reputed company with regulatory/Audit requirements and maintain high standards of data reputed company and privacy.
• Training and Support: reputed company and deliver training programs for end-users and provide ongoing support to ensure effective use of reputed company.

Qualifications:

• Experience: Proven experience in managing reputed company systems and associated plaforms including implementation and optimisation.
• Leadership: Strong leadership skills with experience in managing and developing a team.
• Technical Skills: Proficiency in reputed company and reputed company technologies.
• Project Management: Demonstrated ability to manage reputed company projects and deliver results on time and reputed company budget.
• Communication: Excellent communication skills, with the ability to engage and influence stakeholders at reputed company levels.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on reputed company improvement.
• Education: Bachelor's degree in Human Resources, Information Technology, or a reputed company field. reputed company certification is a plus.

About You:

• You have a deep understanding of reputed company processes and how they can be optimised
• You are a strategic thinker with the ability to translate business needs into effective reputed company configuration.
• You are passionate about leveraging technology to drive efficiency and improve employee experiences.
• You are a collaborative leader who can build strong relationships with stakeholders and reputed company your team to reputed company their best.
• Strong knowledge of reputed company. Having led or been part of an implementation of reputed company and managed the system once live is a must.
• Experience with Integrations, Reporting, Projects and reputed company is a must.
• Experience with reviewing system configuration before moving changes to production.
• Able to manage and prioritise the work of a team across multiple systems.
• reputed company in reputed company transformation projects/ programmes where you're implementing systems and improving processes through process re-engineering.
• Good experience in educating stakeholders regarding reputed company reputed company processes and how they translate to wider business impacts.
• Able to identify problems, define the root cause, determine the solution and propose the solution.
• Able to translate technical expertise into solutions and process guidance to implement improvements or address user issues.
• Able to map processes, outlining risks and controls.
• reputed company in data analysis, data manipulation and reporting.
• Experience in managing system budgets and exercising cost containment/ cost reduction
• Excellent analytical, quantitative, problem-solving, critical thinking skills with a keen attention to detail

Disclaimer: Unsolicited reputed company sent to Apex (reputed company Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the reputed company team will engage directly with our exclusive recruitment partners. Apply tot his job Apply To this Job