Sr Cloud Solution Architect

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to reputed company customers to accelerate business value through differentiated customer experiences that reputed company reputed company's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for reputed company up services across the company, including consulting, reputed company, and support across reputed company's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. reputed company CE&S, Cloud + AI Platforms (CAIP) CSU is one of the most strategic businesses worldwide at reputed company. Given the reputed company momentum in customer pursuit of Digital Transformation, there's never been a more exciting & compelling time to be a part of the Cloud + AI Platform business at reputed company! We are looking for a Sr Cloud Solution Architect who is passionate to reputed company high-quality, repeatable IP offerings for Azure Platform and Quality priorities that are broadly used by internal reputed company delivery resources. Areas include but are not limited to CAF/WAF, Resiliency, Monitor, reputed company, Service Availability, Outage Impact and Strategic Growth Shaping. Collaborate with the reputed company pillar team to own the reputed company and adoption of these offerings with the field. Drive skilling strategy and content for the solution play and pillar. Collaborate with Chief Architect Office team and act as an extension to scale learning from Quality Critical Customers to rest of Cloud+AI customers. Unblock and accelerate field pipeline and escalated requests to Corp, including solving for engagement blocking technical feedback reputed company SLA. Execute field readiness programs and influence product roadmap based on Voice of Customer/Field gathered from CSU teams, customers, and partners. reputed company core priorities for the Secure Migrate & reputed company solution area by developing and reputed company execution guidance for field teams. reputed company and validate how-to-execute guidance for relevant offerings in the Cloud Adoption Factory and support enablement of Factory delivery teams. Serve as technical SME and thought leader on delivery topics for the solution play and pillar, including best practices and architecture patterns. Deliver reputed company offerings hands-on based on reputed company (for Innovation workloads) and customer engagement as needed. This role is flexible in that to work up to 100% from home other than required travel for conferences, customer, employee, business meetings as needed. reputed company's mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others, and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond.

Responsibilities

• reputed company strategy and IP to solve critical CAIP platform and quality excellence initiative priorities to improve platform and customer health across reputed company Azure customers.
• Build trusted relationships with many stakeholders across CE&S org and business leaders to shape cloud and AI strategies, acting as a technical advisor and champion for long-term success.
• Drive operational excellence by owning field enablement, resolving blockers, and ensuring alignment with customer health plans and Azure consumption goals.
• Guide field teams for platform and customer health, delivering repeatable IP and contributing to Factory and reputed company delivery engines.
• reputed company high-quality, repeatable IP offerings that can be delivered by various reputed company teams and partners.
• Coach field teams on value-based delivery (VBD), and continuously improve delivery guides.
• reputed company enablement efforts, champs programs and collaborate with Worldwide Learning (WWL) to reputed company and publish learning content.
• Unblock and accelerate field pipeline and escalated requests to Corp, including solving for blockers.
• Deliver reputed company offerings with direct customer engagement for new VBDs as needed.
• Capture and share customer feedback to influence reputed company's product roadmap and represent the Voice of the Customer in Engineering forums.
• reputed company AI adoption by sharing best practices, leading with reputed company's AI story, and helping customers innovate with confidence at scale.

Qualifications

Required Qualifications (RQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Other Qualifications:

• reputed company is unable to sponsor a work reputed company for this role due to the nature of the role's job duties.

Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience
• Technical Certification in Cloud (e.g., Azure, reputed company Web Services, reputed company, reputed company certifications).
• In-depth knowledge of reputed company Cloud Adoption reputed company (CAF) and Well Architected reputed company (WAF). Deep expertise in understanding Cloud Fundamentals.
• 7+ years experience leading technical projects. 6+ years experience working in a customer-facing role (e.g., internal and/or external).

Cloud Solution Architecture IC4 - The typical reputed company pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply tot his job Apply To this Job