Chief Technology Officer - Bank of America

About the position We are looking for a Chief Technology Officer - Bank of America to join our Financial Services team. This role will require technical depth/expertise in the Microsoft Azure Platform, Microsoft Modern Work platform and/or broad Security & Risk experience. Provides technology guidance to clients, and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, Microsoft's market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or 'go-to' person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Leads customer partnerships and drives conversations with clients to present the strategic value of Microsoft solutions. Acts as a trusted technology advisor both internally and externally to integrate Microsoft technology in the customer's business. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft's agreed commitments to clients. Holds accountability for identifying the pathway and resources necessary for building a strategy.

Responsibilities

• Serves as a thought leader, combining business insights, global practices, and deep industry expertise to forecast and manage high-impact customer outcomes.
• Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Provides Account Thought leadership inclusive of information technology (IT), industry and business strategy knowledge, and technology landscape.
• Creates security thought leadership with the customer's executives using the Microsoft Security and Zero Trust narratives.
• Maintains and leverages their recognized expertise in Microsoft's product landscape, solutions, and strategy to address customer's needs.
• Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams.
• Expands Microsoft relationships with a strategic large, complex, multi-national Financial customer into a strategic technology partnership.
• Creates, develops, and drives opportunities based on industry best practices.
• Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level.
• Drives the communication strategy to help customer technical specialists build the message to sell Microsoft offerings to other parts of their business.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 9+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• Technical/domain experience in Azure Platform OR Microsoft Collaboration & Productivity AI Workloads OR Financial Risk, Operational Risk/Cyber Security, and Compliance.

Nice-to-haves

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 16+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• 7+ years experience in digital transformation or using technology to drive customer business outcomes.
• 6+ years experience in business consulting, consultative selling, or change management.
• 7+ years experience leading technical, support, and/or partner teams.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

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