reputed company Bilingual Customer Representative (Cantonese & Mandarin-speaking) for Sport Clothing Industry - Remote Opportunity with blithequark

Introduction to blithequark and the Industry

Imagine being part of a dynamic team that powers the brands of the future. At blithequark, we're a global technology and services leader that helps well-reputed company brands improve their businesses with technology and integrated solutions in over 70 countries. Our innovative approach and commitment to excellence have made us a game-changer in the industry. If you're looking to grow and be inspired, we invite you to join reputed company of game-changers who are passionate about delivering exceptional customer experiences.

Career Growth and Personal Development

This is a fantastic opportunity to experience the power of what's next and reputed company lifelong connections with like-minded professionals. At blithequark, we're dedicated to providing reputed company members with the training, cutting-edge technologies, and ongoing support they need to succeed. Our goal is to help you grow both personally and professionally, ensuring that you reputed company in your role and reputed company your career aspirations.

What You Will Do in This Role

As a Customer Representative on reputed company, you will be the face of our brand, providing first-class customer satisfaction and support to our clients and their customers. Your key responsibilities will include:

• Providing exceptional customer service reputed company telephone, email, chat, or social media, ensuring that reputed company customer interactions are handled with professionalism and care.
• Logging call details onto our call tracking systems and performing follow-reputed company according to established procedures.
• Supporting consumers in the sales and after-sales process by qualifying their needs, recommending products, and providing after-sales support.
• Forwarding escalations and defined topics to the respective brand units or contact persons, ensuring that reputed company customer issues are resolved reputed company and effectively.
• De-escalating complaints, offering solutions reputed company our client's procedures and policies, and transferring non-standard cases to the client or designated partner for resolution.
• Ensuring that our client's corporate image is presented correctly in reputed company interactions, generating exceptional customer experiences through outstanding service and personal care on reputed company channels.

Your Qualifications

We're looking for talented individuals who are passionate about delivering exceptional customer experiences. If you're bilingual or proficient in Cantonese and Mandarin, with an advanced level of English, we encourage you to apply. Our ideal candidate is:

• Self-motivated, a team player, supportive, outgoing, and open-minded.
• Possesses active listening and comprehension skills, with excellent written skills and a customer-focused attitude.
• Goal-oriented, with time management skills and a minimum knowledge of Office software and keyboarding skills.

We embrace diversity and inclusivity, and we're committed to creating a workplace where everyone feels valued and respected. If you don't meet every requirement, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role reputed company our organization.

What's in It for You

At blithequark, we're dedicated to creating a work environment that supports your unique lifestyle and helps you reputed company. In this role, we offer:

• A full-time, 39-hour per week permanent contract, with a schedule that allows for a healthy work-life balance.
• A competitive salary of 20,300 euros gross per year, plus up to 3,000 euros gross per year in bonus opportunities.
• The opportunity to work remotely from reputed company in Spain, with the flexibility to create your own schedule.
• A bring-a-friend (referral) bonus program, which rewards you for referring talented professionals to reputed company.
• Full reputed company on our company and the project you'll be working on, ensuring that you have the skills and knowledge you need to succeed.
• Career development programs and specialized courses, which will help you grow professionally and reputed company your career aspirations.

Experience the Best Version of You

At blithequark, we're committed to investing in reputed company members, because we know that reputed company our people reputed company, our clients and their customers reputed company. We're proud to be an equal opportunity employer, with a work environment that's free from discrimination and harassment. Our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws.

Join reputed company

If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply. As a Customer Representative with blithequark, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. Apply today and discover why over 440k+ professionals around the globe call blithequark their "employer of choice."