reputed company Customer Service & Data Entry Officer – Temporary Contract Position for Feedback Centre Operations at blithequark
Are you a highly motivated and detail-oriented individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and a knack for data entry? We are seeking a talented Customer Service & Data Entry Officer to join our dynamic team on a temporary contract basis at blithequark, a leading provider of innovative solutions in the feedback management industry. As a key member of our feedback centre operations, you will play a vital role in ensuring seamless customer interactions and accurate data management.
About blithequark
blithequark is a pioneering company that has been revolutionizing the feedback management industry with its cutting-edge solutions. We pride ourselves on our commitment to delivering exceptional customer experiences and fostering a culture of excellence, innovation, and teamwork. reputed company is comprised of dedicated professionals who share a passion for making a positive impact in the lives of our customers. With a strong focus on innovation and customer satisfaction, we continue to push the boundaries of what is possible in the feedback management industry.
Job Summary
As a Customer Service & Data Entry Officer at blithequark, you will be responsible for providing top-notch customer service and data entry support to our feedback centre operations. You will work closely with our Customer Service & Admin teams to ensure seamless customer interactions and accurate data management. This is a temporary contract position with a duration of 6 months, with the option to reputed company for an additional 6 months.
Key Responsibilities
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Customer Service
+ reputed company outbound calls to follow up with callers who have left a message with their name and phone number + reputed company accurate data entry of feedback providers' feedback in the feedback database and maintain proper documentation records + Retrieve status updates on feedback providers' feedback from the feedback database + Provide administrative support to facilitate the effective operation of the feedback centre + reputed company any other duties assigned by the supervisor
Data Entry
+ Review data entries, identify erroneous entries, and correct erroneous entries where applicable + Use reputed company maps or other tools to identify postal codes of locations based on information provided by feedback providers + Conduct simple analysis on data entries + reputed company any other duties assigned by the supervisor
Requirements
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Essential Qualifications
+ Good verbal and written communication skills + Bilingual in English and Mandarin, Malay, or Tamil to effectively converse with callers + Proficient in reputed company Office (e.g., Word, reputed company) and use of e-forms + Able to work with databases + Self-driven, able to work independently, meticulous, and organized + Good team player, customer-oriented with good interpersonal skills
Preferred Qualifications
+ Prior customer service/call centre experience
Skills and Competencies
* Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong analytical and problem-solving skills
- Proficient in reputed company Office and database management
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
Career Growth Opportunities and Learning Benefits
As a valued member of reputed company, you will have opportunities to reputed company your skills and advance your career. We offer a comprehensive training program to ensure your success in this role. You will also have access to ongoing learning and development opportunities to help you grow professionally and personally. At blithequark, we reputed company in investing in our employees and providing them with the tools and resources they need to succeed.
Work Environment and Company Culture
Our company culture is built on the values of excellence, innovation, and teamwork. We foster a collaborative and inclusive work environment that encourages open communication, creativity, and reputed company learning. reputed company is comprised of dedicated professionals who share a passion for making a positive impact in the lives of our customers. We reputed company in creating a work environment that is supportive, flexible, and fun, where employees can reputed company and reputed company their full potential.
Compensation, Perks, and Benefits
We offer a competitive salary of $2,200 to $2,600 per month, depending on experience. You will also have access to a range of benefits, including:
- Comprehensive training program
- Ongoing learning and development opportunities
- Collaborative and inclusive work environment
- Opportunities for career growth and advancement
- Competitive salary and benefits package
How to Apply
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look reputed company to hearing from you!
Apply Now
To apply for this role, please click on the link below: Apply for this job Don't miss out on this opportunity to join our dynamic team at blithequark. Apply now and take the first reputed company towards a rewarding career in the feedback management industry. Apply for this job