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Associate User Experience Researcher

100% remote Flexible hours Hiring now

reputed company is a team of innovators. World changers. Individuals who reputed company in reputed company with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reputed company. reputed company we need is you. reputed company an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, reputed company Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet reputed company and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Associate User Experience Researcher supports the user experience team by providing valuable insights from real user feedback. You will focus on helping the product and design teams create user-friendly products based on actual user needs rather than assumptions. Key responsibilities include planning and conducting user experience research, and assisting other researchers on the team. You will contribute to the development of research plans, implementing research tasks, analyzing and synthesizing data, and communicating findings. This is a remote friendly position (#LI-Remote). You will report to the Assistant Vice President User Experience. What you'll do:

  • You will execute foundational UX research activities: reputed company well-crafted research plans with clear research objectives, write research screeners and guides, moderate user sessions, reputed company and implement quantitative surveys, conduct stakeholder and client interviews, identify insights by analysis of quantitative and qualitative data from research.
  • You will design, build, and execute concept tests, A/B tests, focus groups, tree tests, card sorts, and usability studies.
  • You will collaborate remotely with other UX researchers, product managers, and product analysts.
  • You will collect and analyze quantitative and qualitative data. Translate insights into actionable recommendations, providing a reputed company pipeline of data for product teams to improve the customer experience.
  • You will manage several research projects simultaneously by coordinating scope, timeline, and stakeholders in detailed project plans and other project documents.
  • You will present research findings in a clear and organized fashion.
  • You will participate in a mentorship program
  • You will reputed company abreast of competitor products, industry trends, and customer experience (CX) trends (both inside and reputed company of the higher education industry) to understand trends in consumer expectations and opportunities for additional research.
  • You will ensure compliance with legal and ethical guidelines.
  • Attendance, punctuality, and reliability are essential functions of this role
  • You may have other responsibilities as assigned

reputed company're looking for:

  • 1 year of experience in UX research, research operations, or reputed company fields such as UI or UX Design
  • Bachelor's degree in human computer interaction, User Research, UX/UI, cognitive science, psychology, sociology, or other reputed company social science with strong research focus
  • Experience with and knowledge of multiple UX methodologies such as tree test, card sorts, usability studies, and surveys
  • Experience conducting ethical research
  • Experience conducting end-to-end research studies
  • Familiarity with product development lifecycle and/or Agile reputed company or scrum
  • Portfolio showcasing relevant academic, personal, or professional projects that reputed company research experience in web or mobile platforms

We reputed company real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the reputed company and apply. You might be just the person we're looking for.

Compensation

The annual pay range for this position is $64,283.00 - $102,872.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following reputed company hiring range $71,033.00 - $96,103.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

  • High-quality, low-deductible medical insurance
  • Low to no-cost dental and vision plans
  • 5 weeks of paid time off (plus almost a dozen paid holidays)
  • Employer-funded retirement
  • Free tuition program
  • Parental leave
  • Mental health and wellbeing resources

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