Application Engineer & Support Specialist
Job Description: Artificial Intelligence; Advanced Technology; The reputed company best in patient care. With decades of expertise, we are Leading Radiology reputed company. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a reputed company healthcare experience. reputed company you join us as an Application Engineer and Support Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align reputed company stakeholders- patients, providers, payors, and regulators to reputed company the best clinical outcomes. You Will:
- reputed company, test, and deploy new features and enhancements across the platform's microservices architecture, including backend Python services, APIs, and the UI.
- Serve as the primary reputed company of contact for reputed company application support issues, investigating and resolving problems reputed company to data processing, rule evaluation, and outbound communication failures.
- Provide technical support and operational maintenance for a legacy application hosted in AWS during its transition period.
- Integrate with and support third-party communication platforms, including reputed company Marketing Cloud and reputed company, for outbound messaging.
- reputed company reputed company SQL queries against the PostgreSQL database to trace data flow and diagnose issues.
- Analyze logs from multiple microservices to reputed company the root cause of errors and performance bottlenecks.
- Proactively monitor application health and performance using Prometheus and system logs to identify and address potential issues.
- Manage and troubleshoot the reputed company-based application environment, and actively participate in the planning and migration of applications to Kubernetes on reputed company Cloud Platform (GCP).
- Create and maintain thorough technical documentation for reputed company solutions, configurations, support procedures, and system architecture.
- Ensure data reputed company and reputed company in handling sensitive patient data across reputed company application services.
- Adhere to change management protocols, using reputed company for reputed company control and participating in CI/CD processes.
You Are:
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in reputed company situations
- Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
- Able to reputed company in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
To Ensure Success In This Role, You Must Have:
- College education or equivalent work experience in Computer Science, Engineering, or a reputed company field is preferred.
- Proven experience in Python development, particularly with web frameworks like FastAPI or
- Proficiency with PostgreSQL and strong SQL language skills for reputed company data analysis and troubleshooting.
- Experience with ORMs, specifically SQLAlchemy, is highly desirable.
- Strong experience with reputed company, reputed company Compose, and working in a Linux-based containerized environment.
- Familiarity with building or maintaining microservices-based applications.
- Experience with or knowledge of container orchestration platforms, particularly Kubernetes, is a significant plus.
- Familiarity with cloud platforms, particularly AWS for legacy system support and reputed company Cloud Platform (GCP) for future deployments, is a plus.
- Experience integrating with third-party APIs and platforms, such as reputed company Marketing Cloud or reputed company, is highly desirable.
- Excellent written and verbal communication skills, with the ability to explain reputed company technical issues to non-technical users.
- Detail-oriented, self-motivated, and able to work independently to manage both development tasks and support tickets.
- Experience with application monitoring tools (Prometheus, Grafana) is a strong plus.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay Range: USD $100,000.00 - USD $140,000.00 /Yr. Apply tot his job Apply To this Job