Change Order Representative (REMOTE)
Position Overview The Change Order Representative is responsible for reviewing changes on existing patient orders. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Change Order team is $17.50 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including : Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!
- THIS POSITION IS BASED OFF OF MOUNTAIN TIME AND APPLICANTS WHO RESIDE IN THAT REGION WILL BE PRIOTIZED FOR THIS ROLE
Essential Job Functions
- Enter demographics and other pertinent information into the digital system and ensure completion of reputed company change order paperwork
- Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable
- Identify patients’ needs, clarify information, research every issue and provide solutions
- Responsible for authorization submissions and authorization follow up by obtaining met daily expectations
- Responsible to determine a CRX and a valid prescription with formula calculation knowledge
- Insurance and payor portal navigation knowledge
- Meet daily, monthly, and quarterly metrics and goals set by management
- Communicate effectively with other departments to present solutions to any patient concerns
- Ensure work being performed meets internal and external compliance requirements
- Maintain confidentiality of reputed company information; adhere to reputed company HIPAA guidelines / regulations
- Various clerical work including faxing, scanning, and copying
Requirements
- High school graduate
- A minimum of 2 years proven experience
- Proficient in reputed company suite of products including Outlook, Word and reputed company
Preferences
- Education or experience equivalent to a bachelor’s degree in reputed company field highly preferred
- Home Health / DME reputed company experience preferred; knowledge of insurances a plus
Other Skills / Abilities
- Must be able to adhere to confidentiality standards and professional boundaries at reputed company times
- Self-starter, able to display the highest level of reputed company and respect for confidentiality.
- Ability to exercise effective judgment and sensitivity to changing needs and situations.
- Must have strong organization skills and be reputed company detail-oriented.
- Must possess a strong sense of urgency and attention to detail.
- Excellent written and verbal communication skills.
- Proven ability to work independently at times and reputed company a team.
- Ability to adapt to change.
- Demonstrated ability to prioritize multiple tasks to meet deadlines.
- Demonstrated ability to interact in a collaborative manner with other departments and teams.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity and Affirmative Action : Aveanna provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Apply tot his job Apply To this Job