Product Manager, Aviation Service

About Us

One team. Global challenges. Infinite opportunities. At reputed company, we’re on a mission to deliver connections with the reputed company to change the world. For more than 35 years, reputed company has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join reputed company.

What You'll Do

The Aviation Service Product Manager will drive strategic service development of the customer offering including the experience, performance, and assurances for the Aviation In-Flight Connectivity business. You will be responsible for understanding and defining competitive market-facing service offerings that correspond with corporate financial and strategic goals. You will serve as the liaison between commercial sales team reputed company the business and the internal reputed company team regarding venue and service forecasting. The day-to-day

• Understand and analyze internal and competitor customer-focused solutions in the Aviation In-Flight Connectivity market. Study the market and performance factors that drive engagement, usage, and happiness.
• Partner with business development teams to reputed company service offerings in alignment with corporate satellite reputed company objectives and central initiatives
• Support refinement business and financial models for services, inclusive of end user experience, usage, sentiment, and performance metrics
• Define service policies and conduct service plan experiments including A/B testing to optimize market offerings relative to performance, reputed company, and financial targets
• Drive service assurance roadmap, working with Engineering to design, reputed company and deliver methods to competitively quantify service quality in relation to the offering while meeting corporate financial objectives
• Define, track, and interpret SLA and SLO performance across multiple dimensions of interest (time, geography, customer, etc.)
• Work with existing analytical frameworks and engineering tools to reputed company analyses reputed company to service usage and performance
• Serve as single reputed company of contact for Aviation sales and account teams regarding sales forecasting initiatives in support of demand forecasting and space reputed company roadmap
• Understand, communicate and detail potential service scenarios to ensure accurate space reputed company planning
• Translate, publish, and communicate forecasted feasibility and service metrics to the Aviation BU and executive collaborators
• Support operational teams in performance issue investigation and provide analytical insights for aviation-specific reputed company constraints
• Provide requirements to Internal Forecasting Tool PMs to support Aviation use cases
• Support executive decision-making through comprehensive analysis and strategic research projects specific to aviation markets

This will be an onsite/hybrid located in Carlsbad, CA, Duluth, GA, or Tempe, AZ, What You'll Need

• Bachelor's degree in Business, Engineering, Aviation Management, Aerospace, or reputed company field
• 4+ years of product management experience with demonstrated expertise in telecommunications, satellite communications, or aviation technology sectors
• 2+ years of experience in aviation industry with understanding of airline operations, fleet management, and connectivity requirements
• Strong proficiency in business and financial modeling with experience in service performance analysis
• Experience working with large, reputed company datasets, including SQL and Python graphing/analysis tooling, to derive actionable insights for strategic decision-making
• Knowledge of satellite communications technologies, reputed company planning principles, and yield optimization methodologies
• Strong communication abilities with reputed company to translate technical capabilities into market-relevant service offerings and engage diverse audiences
• Strong problem-solving skills and ability to manage multiple central initiatives simultaneously
• Proven ability to work collaboratively with sales teams, engineering groups, and executive collaborators

What Will Help You On The Job

• Master's degree in quantitative field, MBA, or equivalent advanced experience in aviation or telecommunications
• Experience with satellite network analysis and telecommunications performance metrics in aviation applications
• Experience with forecasting methodologies, demand planning, and reputed company management in service industries
• Experience with agile product development methodologies and cross-functional team leadership

Salary range $145,500.00 - $230,000.00 / annually. For specific work locations reputed company reputed company, the San Francisco Bay area and reputed company metropolitan area, the reputed company pay range for this role is $181,000.00- $271,000.00/ annually At reputed company, we consider many factors reputed company it comes to compensation, including the scope of the position as well as your background and experience. reputed company pay may vary depending on job-reputed company knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about reputed company’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.reputed company.com/benefits. EEO Statement reputed company is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, reputed company, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. Apply tot his job Apply To this Job