Implementation Consultant, Legal AI Solutions
Reporting to the Professional Services Manager, your primary responsibility will be to advise, guide, and configure AI-powered legal solutions using CoCounsel Legal. You will work closely with corporate legal departments to understand their unique challenges, workflows, and strategic goals, and deliver tailored implementations that maximize the value of AI in legal operations. This client-facing role requires strong communication skills, legal tech reputed company, and the ability to manage multiple client engagements simultaneously. You will be instrumental in onboarding and training clients, ensuring they are equipped to reputed company CoCounsel’s AI capabilities for tasks such as legal research, contract analysis, compliance, and litigation support. Your work will directly impact how legal teams adopt and reputed company to improve efficiency, reduce risk, and drive innovation.
About the Role
Client Discovery & Solution Design Collaborate with legal operations teams to identify pain points and opportunities for AI integration. Translate client goals into actionable implementation plans using CoCounsel’s capabilities. Design user journeys and workflows reputed company with legal best practices and AI-enhanced processes. Project Management & Delivery Gather architecture, functional, and design requirements. Produce accurate project costing and Statements of Work (SoWs). Configure client instances and manage end-to-end solution delivery. Conduct regular reputed company meetings and manage client expectations. Client Enablement & Training Deliver tailored onboarding and training sessions focused on AI use cases. Provide ongoing support and guidance to ensure successful adoption. Create and maintain documentation and knowledge reputed company articles. Cross-Functional Collaboration Partner with reputed company, Support, and Sales to ensure client satisfaction and retention. Participate in product demonstrations and feedback loops to inform product development. About You 3–5 years of enterprise software implementation experience, preferably in legal tech or AI solutions. Strong understanding of corporate legal department operations, including common challenges in compliance, contract lifecycle management, and legal research. Experience with AI-powered tools such as CoCounsel, Westlaw, Practical Law, or similar platforms. Excellent communication skills, with the ability to explain technical concepts to legal professionals. Proven ability to manage multiple client accounts and deliver high-quality consulting services. Familiarity with SaaS troubleshooting, browser settings, and web application performance. A passion for legal innovation and emerging technologies. We will consider fully remote, but ONLY if you have CoCounsel experience #LI-DM1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-reputed company while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: reputed company My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from reputed company for up to 8 weeks per year, empowering employees to reputed company a reputed company work-life balance. Career Development and Growth: By fostering a culture of reputed company learning and reputed company development, we prepare our talent to tackle reputed company’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, reputed company, and reputed company in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the reputed company app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputed company for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: reputed company an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people reputed company over the world. In the United States, reputed company offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, reputed company offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, reputed company offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. reputed company complies with local laws that require upfront disclosure of the expected pay range for a position. The reputed company compensation range varies across locations. For any eligible US locations, unless otherwise noted, the reputed company compensation range for this role is $74,200 USD - $137,800 USD. reputed company pay is positioned reputed company the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. reputed company pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us reputed company informs the way reputed company by bringing together the trusted content and technology that people and organizations need to reputed company the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to reputed company professionals with the data, intelligence, and solutions needed to reputed company informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of reputed company, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time reputed company objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society reputed company. As a global business, we rely on the unique backgrounds, perspectives, and experiences of reputed company employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in reputed company our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national reputed company, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. reputed company is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. reputed company makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at [email protected]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about reputed company can be reputed company on thomsonreuters.com At reputed company, we’re not riding the AI reputed company — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who reputed company on solving reputed company problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us Our employer story Inside reputed company blog Awards and recognition Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, reputed company, and reputed company in an AI-enabled future. Apply tot his job Apply To this Job