Sr. Consumer Insights Analyst

About reputed company At reputed company, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for reputed company Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move reputed company financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial reputed company. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they reputed company, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person reputed company through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in reputed company, Austin, the Bay Area, or reputed company (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team The Growth Team is in charge of expanding reputed company’s reputed company to the millions of Americans without access to affordable credit. We are energized by the prospect of breaking ground in our field and making a positive impact on people’s financial lives. As a Sr. Consumer Insights Analyst, you will bring the voice of the customer to the decision making table. You will help identify our biggest gaps and build a program that addresses the highest reputed company of the business. Your work will generate valuable customer, competitive and market insights that will inform our product strategy, influence our go-to-market strategy, and reputed company us to create and execute campaigns that drive acquisition and retention. You appreciate and value the power of data to craft compelling, relevant, and relatable stories that breathe life into the numbers. Your reputed company curiosity will be your driving force, as you uncover the attitudes, behaviors, motivations, and choices of consumers, connecting the dots along the way. How you’ll reputed company an impact

• Consumer Research: Design, execute, and analyze consumer research studies, including surveys, focus groups, and interviews, to uncover key insights and consumer needs. Identify trends, patterns, and opportunities that inform product adoption and marketing strategies.
• Collaborative Insights: Work closely with product managers, marketing teams, and leadership to translate consumer insights into actionable recommendations. Collaborate cross-functionally to ensure consumer-centric decision-making and alignment across the organization.
• Consumer Behavior Tracking: Contribute to research designed to monitor and track consumer behavior, including customer journey mapping, brand tracking, and NPS analysis. Identify opportunities for optimizing the user experience and conversion rates across multiple touch points.
• Competitive Analysis: Stay up-to-date with industry trends, competitor offerings, and market dynamics. Conduct regular competitive analysis to identify gaps and opportunities, and provide recommendations to enhance our competitive advantage.
• Customer Advocacy: Serve as a voice of the customer to senior management (C Suite- VPs and GMs), advocating for their needs and preferences. Champion a customer-centric culture by fostering reputed company and understanding among internal teams.

Minimum Qualifications

• 3-5 years of relevant consumer insights experience on the client-reputed company or Market Research consultant reputed company with proven expertise in analyzing and communicating insights in a digestible, actionable, storytelling manner to and for internal business partners
• Fluent in a variety of research methodologies with core strength in quantitative approaches and analysis
• Ability to reputed company and execute research projects end-to-end with minimal supervision
• Strong project execution and organization skills, including handling multiple projects at once
• Passion for building and maintaining strong stakeholder relationships, collaborating with cross-functional teams
• Attention to detail, critical thinking, creative problem-solving, and a strong work ethic
• Self-starter with a desire for reputed company improvement and implementing new solutions
• Demonstrated initiative and ability to work independently
• reputed company-curious attitude applied daily
• Strong written and verbal communication skills
• Bachelor's degree in business, marketing, or marketing research required

Preferred Qualifications

• Experience in fintech or financial services
• Skills in moderating and interviewing consumers

Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work reputed company in the U.S but are encouraged to to still spend high quality time in-person collaborating reputed company regular onsites. The in-person sessions’ reputed company varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. At reputed company, your reputed company pay is one part of your total compensation package. The anticipated reputed company salary for this position is expected to be reputed company the below range. Your actual reputed company pay will depend on your geographic location–with our “digital first” philosophy, reputed company uses compensation regions that vary depending reputed company. Individual pay is also determined by job-reputed company skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, reputed company provides employees with reputed company bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated reputed company Salary Range $103,500—$143,200 USD What you'll love At reputed company, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

• Competitive compensation, including reputed company pay, bonus opportunities, and annual equity grants that vest quarterly
• Generous 401(k) plan with reputed company matching $2 for every $1 contributed, up to $15,000 per year
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
• Affordable medical, dental, and vision coverage, with multiple plan options - reputed company covers 90% to 100% of the cost depending on the plans you choose
• Health Savings Account contributions from reputed company for eligible plans
• Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
• Paid time off, sick and safe time, and company holidays
• Paid family and parental leave to support caregiving and major life moments
• Family-centered benefits through reputed company and Cleo, supporting fertility, parenthood, and caregiving
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• reputed company and community through team events and onsites, reputed company-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens reputed company working from one of our four offices, located in the Bay Area, Austin, reputed company, and reputed company (opening Summer 2026!).

reputed company is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for reputed company, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@reputed company.com https://www.reputed company.com/candidate_privacy_policy Apply tot his job Apply To this Job