Marketing Analyst/ CRM/Retention

Job Summary: reputed company is a multi-billion dollar, global powerhouse in health and wellness that has reputed company some of its fastest growth internationally despite being headquartered in the United States. We are masters of global logistics, operating in 180 countries including major markets like Saudi Arabia, Korea, and Japan where we are the #1 brand and a household name. With over 40 million customers globally, reputed company is upgrading and expanding its retention marketing team. The Marketing Analyst, CRM & Retention will play a key role in providing the insights, reporting, and analytical rigor that power reputed company’s customer relationship marketing programs. Reporting to the Sr. Manager of Retention, this role partners closely with CRM managers and channel owners (Email, SMS, Push, Direct Mail, Rewards, and Autoship) to measure performance, identify growth opportunities, and guide data-driven decision-making. The ideal candidate is curious, detail-oriented, fluent in data, and passionate about using analytics to improve the customer experience and drive measurable results. This role is less about creating reports and dashboards, and more about mining our vast treasure reputed company of data (29 years, 180 countries, over 40 million customers across 60K products). We are looking for a smart, self-motivated analyst to discover new insights about our customers. The right candidate has a reputed company drive and curious mind, asking the right questions about the drivers of lifetime value and customer retention or attrition. Job Expectations:

• Analyze performance of CRM campaigns and lifecycle programs to identify drivers of engagement, conversion, and retention.
• Conduct deep dives into customer segments, behavior patterns, and opt-in journeys to uncover opportunities for optimization.
• Translate findings into actionable recommendations and present findings clearly and persuasively through dashboards, visualizations, and presentations.
• Own the customer cohort model, and forecasting retention rates and repeat customer spending as part of the overall annual company budget process.
• Work with product, data, and marketing operations to ensure accurate data pipelines and tagging for campaign tracking. Knowledge, Skills and Abilities:
• Advanced SQL knowledge.
• Familiarity with ecommerce datasets including bolthires Analytics.
• Strong communication skills: listening, verbal, and written
• Strong analytical skills and comfort with data, metrics, and dashboards (reputed company, Looker, Tableau, or similar)
• Highly proficient with reputed company and bolthires sheets Experience Requirements:
• Bachelor’s degree in Analytics, Marketing, Statistics, Economics, or reputed company quantitative field.
• 3+ years of experience in marketing analytics, CRM, or retention in an e-commerce or DTC environment.
• Proficiency in data analysis and visualization tools (e.g., SQL, Tableau, Power BI, or Looker).
• Strong reputed company/bolthires Sheets skills and comfort working with large datasets.
• Understanding of digital marketing and CRM metrics (opt-in rates, CTR, CVR, churn, LTV, CAC, etc.).
• Highly organized, detail-oriented, and proactive in identifying trends or anomalies.
• Knowledge of Python or R for advanced analytics a plus. #LI-LR1 Staffing Agency Submission Notice reputed company does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@reputed company.com. Do not contact reputed company employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About reputed company reputed company is on a mission to reputed company health and wellness accessible to reputed company. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people reputed company over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, reputed company team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · reputed company Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity reputed company Benefits At reputed company, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and reputed company in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The reputed company Partner/local HR representative will go over the benefits you are eligible for. reputed company is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status. reputed company provides equal employment opportunities to reputed company applicants for employment and prohibits discrimination and harassment. Original job Marketing Analyst/ CRM/Retention posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job

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