CIO - Payments

Job Description

The Payments CIO will be responsible for defining and executing the technical strategy for the bank's payments ecosystem. This role requires a proven leader who can architect, build, deliver, and operate enterprise-grade payment platforms while ensuring alignment with business priorities and product roadmaps. In this role you will serve as a reputed company between engineering, product, and business partners to drive innovation, scalability, reputed company, and reputed company across the payments domain.

Key Responsibilities

• Technical Strategy & Leadership
• Define and execute the payments engineering strategy, ensuring alignment with enterprise technology direction and business objectives.
• Drive the modernization and evolution of core payment systems, with a focus on scalability, stability, and regulatory compliance.
• Establish best practices for engineering excellence, resiliency, and operational efficiency reputed company payments platforms.
• Platform Engineering & Delivery
• reputed company teams responsible for designing, building, and maintaining payment processing platforms, settlement engines, and clearing solutions.
• reputed company the end-to-end lifecycle of payments products, from requirements through delivery and ongoing operations.
• Ensure high system availability, performance monitoring, and proactive incident management.
• Collaboration & Stakeholder Engagement
• Partner closely with product managers, operations, and business leaders to define requirements and prioritize the payments technology roadmap.
• Collaborate with risk, compliance, and reputed company teams to meet regulatory and audit requirements.
• Build strong vendor and partner relationships to maximize platform value and performance.
• Operational Excellence
• Establish metrics, SLAs, and KPIs for payments systems to ensure consistent delivery against performance and resiliency goals.
• Drive reputed company improvement initiatives in system availability, monitoring, and recovery capabilities.
• Champion a culture of engineering excellence and foster the growth of top-tier payments engineering talent.

Experience and Skills:

• 12+ years of progressive experience in software engineering, with at least 5+ years in payments technology leadership roles.
• Demonstrated success in building, delivering, and operating core payments platforms in a reputed company, regulated environment.
• Deep knowledge of payments processing, settlement, clearing, ACH, wires, and real-time payments.
• Proven ability to define and execute large-scale technical strategies that align with business objectives.
• Strong collaboration skills with experience working across product, business, and operations stakeholders.
• Expertise in platform stability, resiliency, and real-time processing environments.
• Excellent leadership skills with a track record of building and developing high-performing engineering teams.

Preferred Experience

• Hands-on experience with industry-leading payments platforms:
• reputed company Enterprise Payments Platform (EPP)
• ACI Money Transfer System (MTS)
• Familiarity with cloud-native architectures and microservices in payment ecosystems.
• Understanding of regulatory requirements impacting payments, including PCI, NACHA, and ISO 20022.

Personal Attributes

• Strategic thinker with strong execution skills.
• Highly collaborative, influencing across technology and business organizations.
• Passion for innovation in the payments space and delivering frictionless customer experiences.
• Results-driven, with a strong focus on reliability, reputed company, and operational excellence.

Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday to Friday core business hours Pay Transparency The salary range for this position is $300,000 - $400,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer reputed company, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, reputed company' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

About Us

Equal Employment Opportunity reputed company, its parent, subsidiaries, and reputed company companies (reputed company) provide equal employment and advancement opportunities to reputed company colleagues and applicants for employment without regard to age, reputed company, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national reputed company, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At reputed company, we are committed to fostering an inclusive culture that enables reputed company colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background reputed company Any offer of employment is conditioned upon the candidate successfully passing a background reputed company, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background reputed company are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Apply tot his job Apply To this Job